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• Experienced IT leader: delivering business service whilst transforming IT capabilities and technologies

• Able to operate effectively at strategic level, playing and active role within corporate operating board

• Proven experience of inspiring and leading an established team through significant change

• Excellent communication and stakeholder engagement skills with technical and non-technical audiences

• Proven experience of building and maturing IT capabilities across the enterprise

• Experience of building and managing effective teams

• Experience of transformation of people, process and technology

• Able to partner across multiple teams, whilst still delivering required change

• Experience of operating within similar scale business within retail industry

• Set mission and vision of IT organisation to foster business-oriented culture and mind-set

• Leads development of IT strategy and roadmap, ensuring integration with wider business plans

• Provide leadership, coaching and direction to the IT leadership team and staff

• Maintain currency of new technologies and provides direction to IT function and wider business

• Define and implement IT department organisation to provide support, development and management capabilities that are appropriate for company needs, now and throughout the transformation

• Instruct, guide, inspire and engage the IT team so as to achieve a heightened sense of motivation and cohesiveness among colleagues, in order to successfully deliver the company’s plans and ambitions

• Act as a trusted advisor, building and maintaining relationships with key stakeholders across the management team and in other business functions to develop a clear understanding of business needs

• Ensure IT department effectively represented within wider business and that IT plans are aligned to business function plans

• Provide strategic direction and oversight for the design, development, operation and support of IT systems

• Develop and control annual operating and capital expenditure budget for IT to ensure it is consistent with overall strategic objectives of the enterprise and is within plan

• Make sound decisions on the use of expenditure. Supports effective financial governance processes. Monitor spend and ensure department delivers value:

• Enhance the capability of IT function by leveraging multitude of resource, both internally and externally

• Works collaboratively with suppliers, reviewing all interactions against agreed SLA’s ensuring standards are maintained and greater levels of efficiency and competitive advantage realised

• Ensure that IT service is delivered in line with business needs

• Ensure that processes operate, and play active role in them, for identification and management of IT risks (including cyber security)

• Facilitate working across IT leadership team to establish and operate capabilities and appropriate processes for IT function

• Plan resource needs to deliver the agreed operational IT service and IT change portfolio

• Source and recruit required IT and change resources

• Direct IT Procurement (including supplier management & governance)

• Lead IT function communication and ensure external channels are operating effectively

• Form and develop IT leadership team to improve capability maturity and drive transformation

• Engage and inspire own team and wider IT function throughout the transformation

• Design, implement and operate and effective organisation structure with clear responsibilities and appropriate capabilities to support business and technical needs in current state and throughout the transformation

• Champion innovation initiatives in line with company goals and financial constraints as well as industry marketplace

• Develop and implement practices, processes and capabilities across the IT function to effectively manage changes across the IT landscape as it undergoes transformation

• Define, implement and operate IT processes for support and change with appropriate engagement, governance and control across the IT function and with non-technical stakeholders from business units

• Ensure collaborative working across the IT leadership team to ensure processes and governance are aligned

• Support recruitment of longer-term successor in role

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