Check-in Agent - Stansted Airport Stansted, South East England, England
Job description
Blue Handling provides Ground Handling services to Ryanair Group and are currently recruiting Check-in / Customer Service Agents to provide excellent customer service to our passengers as part of the Ground Operations team located at Stansted Airport.
These positions are on new and improved pay of upto £25,425 p/a to support the growing schedule at Stansted Airport.
These are exciting roles at the forefront of the Stansted operation with a financially secure airline, working airside/ landside to deliver a range of customer services to our passengers.
These roles are all full-time and permanent positions. No previous airport or aviation experience is required – our fantastic training team will prepare you for your new role with both classroom and practical training.
Please note this a shift-based role with shifts around our busy flight schedule that will include early starts, late finishes and weekends, including bank holidays.
Apply today for an immediate interview and a start date to suit you!
Duties include;
- Assisting and guiding passengers at the check-in area
- Baggage processing
- Boarding of passengers onto their respective flights
- Provision of passenger assistance, handling customer complaints and other duties as assigned
Requirements
- Able to provide excellent customer service to our passengers
- Self-starter, motivated and a team player
- Unrestricted right to live and work in the UK (Pre-Settled Status accepted)
- Ability to work in a fast-paced environment
Successful candidates will be required to complete a full 5-year background check in order to obtain an airport ID.
Benefits
- Pay rate upto £25,425 p/a
- Set roster pattern of 4 days on 2 days off (4 early shifts, 2 off, 4 late shifts, 2 off)
- 224 hours leave
- Full training provided and uniform supplied (free of charge)
- Regular promotion opportunities before each new season (due to planned company growth)
- Discounted airport shopping, food and beverage with a Stansted Airport ID
- Free staff car parking
- Discounted commuter travel for public transport
- Cycle to Work scheme
