Change Controller | S2 | T&O | Milton Keynes Milton Keynes, England
Job description
WHAT YOU WILL BE DOING
Interested in part-time, job-share and flexible working? We want to talk to you!
Join our community.
As the Change Controller you are a directly accountable for the oversight of all approved changes 24x7 and take ownership.
You will be a central point of engagement within Santander, embedded within the Command Centre reporting into a Shift Manager to ensure we continue to Support Production processes through Change and Incident Management.
The difference you’ll make.
- Ensuring Change Governance upheld.
- Emergency Change Scheduling and Approval – inclusive of Attendance to Change Boards.
- Central Communication point with the ability to provide a Live status update.
- Ability to Pause all changes in co-ordination with Incident manager.
- Commander for high profile changes inclusive of joining planning sessions to ensure milestones are being met.
- Embedded into the Command Centre processes for Peace times. (Event Management), inclusive of Implement Maintenance windows.
What you’ll bring.
- Risk Governance experience
- Capability to work independently with an Analytical approach and dynamic thinking.
- Understanding of Technical and Service Logical flows.
- Capacity to communicate clearly and concisely with Senior Management.
- Ability to take ownership of situations and manage them through to conclusion.
- Agile Fundamentals - including understanding of Cloud technologies and continuous deployment lifecycle.
It would also be nice for you to have.
- Previous Change Management experience.
- A sound operations environment understanding. (Major incident, Event Management and Analytics).
- ITIL Change Management.
- Previous Banking experience.
What else you need to know.
We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.
This role is based in Milton Keynes and you will be expected to spend 40% of your time in this office.
This role is a shift-based role in a department that continues to evolve.
- Shift allowance of 33% in addition to basic salary capped at 10k
- Shift Pattern is on a 4-week cycle, shifts are 07:30 – 20:00 Days and 19:30 – 08:00 nights
- Shifts are 2 x days and 2 x nights then 4 off then repeating
Everyday Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Competitive salary plus a £500 annual cash allowance to spend on our great range of benefits.
- Eligible for a discretionary performance-related annual bonus
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
- 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
- Share in Santander’s success by investing in our share plans
- Support your favourite causes through charitable giving and our community partnerships
What to do next.
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.
