Job description
Connect to your Industry
The Real Estate team is responsible for the delivery of a portfolio of projects across multiple geographies, including UK & Switzerland, North & South Europe and part of the Middle East.
The Change and Communications function is responsible for embedding Deloitte’s Workplace strategy aligning Technology, Talent and Operations to support the firm’s Workplace needs across the UK and Switzerland. The team works closely with the business to understand the current ways of working and implement a change programme of initiatives to enable the business to work effectively in the redesigned spaces and transition to the desired strategy and way of working. The team provides the single point of contact for Change and Communications across the Service Lines, embedding into their teams to adopt new behaviors and drive cultural change where required.
The Communications Manager develops and executes all aspects of the change management strategy, reporting directly to the Head of Change and Communications for all UK and Swiss projects. The role involves developing and delivering change and communications plan to directly support the wider Real Estate Strategy. The role works alongside Workplace Strategy, Workplace Design and our client project managers and key business stakeholders. The Workplace Change and Communications manager is comfortable with the technical aspects of the project and maintains a focus on the “people” side of change.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
The Change and Communications Manager liaises with our people, stakeholders and clients to assess the change, determine the impact and design the strategy to support the organization through change. The role is responsible for execution of the strategy and measures its effectiveness based on a change adoption model. The Change and Communications Manager designs and executes change management activities across leadership and stakeholder engagement, organizational alignment, learning and development, and communications.
The Change and Communications Manager is responsible for ensuring new ways of working are embedded into the organization. They are involved from requirements stage right through to post-occupancy. The Change and Communications Manager works at all levels of the organization and influences others, including executive leadership, towards a common vision.
The Change and Communications Manager will delegate to and direct specific tasks when support is required from the PMO/Programme Support. Responsibilities include:
- Change impact analysis
- Change action planning and implementation
- Stakeholder assessment and management – owning key relationships with stakeholders across all levels
- Communication strategy and plan development and implementation
- Change readiness assessment
- Training and development - pre, post and ongoing
- Change network strategy
- Support model development
- Ability to communicate at a high level and engage with various teams to develop and implement the change plan
- Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution
Connect to your skills and professional experience
- Project and change management experience (and qualifications/certifications) essential
- Experience of working within a large multi-disciplinary organization
- Exceptional communication skills and presentation skills, both written and verbal, active listening and root cause identification are essential
- Confident working with a large number of internal and external stakeholders, capable of influencing all levels of the organization and across business units.
- Genuine appreciation for change with an ability to lead in new and ambiguous situations
- Team player as well as effective leader with strong interpersonal abilities and the ability to motivate people to undertake and embrace the new ways of working.
Connect to your service line - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
“Deloitte’s Real Assets Advisory team focuses on driving value from real assets and addressing the most challenging infrastructure and real estate-related business issues.”
"Deloitte has to be one of the best places to grow your career"
- Ben, Real Estate
Connect to your agile working options
Location: UK Wide
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the UK Deloitte team. You’ll spend most of your time working from home like all of your UK colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.
You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.
Discover more about our locations.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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