CEX Assistant Store Manager (Sunderland)

CEX Assistant Store Manager (Sunderland) Sunderland, North East England, England

Reality Enterprise Ltd T/A CEX
Full Time Sunderland, North East England, England 22500 GBP ANNUAL Today
Job description

Responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.


Key Duties and Responsibilities:

  • Recruit, train and appraise staff
  • Make full use of Google’s online tools and our own bespoke EPOS/tools
  • Exceed your targets and bring fresh ideas to the business
  • Managing and motivating your team to increase sales and ensure efficiency
  • Managing stock levels and making key decisions about stock control
  • Analyse sales figures and forecasting future sales
  • Analyse and interpret trends to facilitate planning
  • Use EPOS/AIO to record sales figures, for data analysis and forward planning
  • Participating in the hiring process of new employees including interviewing and training new employees
  • Conducting appraisals and performance reviews, as well as providing or organising training and development
  • Resolving conflicts between staff members
  • Ensuring standards for quality and customer service are met
  • Resolving and ensuring compliance with health and safety legislation and security issues
  • Responding to customer complaints and comments
  • Attending and chairing meetings
  • Updating colleagues on business performance, new initiatives and other pertinent issues
  • Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
  • Responds to customer issues in a professional manner
  • Assists in housekeeping standards

Competencies:

  • Commercial awareness
  • Strong communication skills
  • Reliable
  • Constructive problem solving abilities
  • Integrity and strong work ethic
  • Ability to work in a team environment
  • Customer service, sales and people oriented
  • Proactive
  • Organisational skills

Knowledge, Skills & Qualification

  • Able to prioritise
  • Flexible and adaptable to the needs of the organization
  • Problem solving and decision making aptitude
  • Able to handle multiple priorities at one time

Job Types: Full-time, Permanent

Salary: £22,500 per year

Additional pay:

  • Bonus scheme

Benefits:

  • Casual dress
  • Company events
  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

CEX Assistant Store Manager (Sunderland)
Reality Enterprise Ltd T/A CEX

Rösrath, Germany
Unknown / Non-Applicable
Unknown
Company - Public
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