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Salary: £22,777 - £24,948

Grade: F

Do you have a strong customer focus with exceptional people skills? Do you have a good command of written and verbal English? Are you experienced in admin and/or clerical duties, including diary management? Are you looking for a role that marks a milestone in someone’s life?

Our Registration Service is a statutory service delivered by the Council on behalf of the Registrar General and the General Register Office (GRO), which is part of the Home Office. Our main purpose is to create accurate and timely records of all births, still-births, deaths, marriages and civil partnerships occurring across North Yorkshire. We also offer other services such as citizenship ceremonies, and non-statutory civil ceremonies such as Renewal of Vows.

As our Ceremonies Assistant you will be responsible for providing a high quality, prompt and professional service for the booking and organisation of statutory and non-statutory ceremonies in North Yorkshire and contribute to the development of such services in line with the County Council’s corporate aims and objectives. This is a non-customer facing role where communication with our customers is primarily via email and telephone. Working arrangements are flexible and a mix of home and office working can be offered.

This role offers you the opportunity for career development, and to train and participate in some ceremonies.

You will join a supportive team in the Skipton office. The working days are Monday to Friday, weekend ceremonies are voluntary and flexible and for which you will receive an enhanced payment. Ceremonies are not just at the Registration Office, you may be required to perform ceremonies in any of our approved venues, either way you will have a chance to be part of someone’s special day.

You will be confident, diplomatic with a good command of written and verbal English with an accuracy of spelling. You must also be able to demonstrate a high standard of professional service delivery and positive customer focus. You should have experience of dealing with the general public, preferably in a frontline service, with good communication and organisational skills and the ability to deal with customers from all backgrounds, sometimes in difficult situations. Attention to detail and accuracy are also vital in this role.

North Yorkshire Council prides itself on being the biggest employer in North Yorkshire as well as being the employer of choice. Our vision is for North Yorkshire to be a thriving county which adapts to a changing world and remains a special place for everyone to live, work and visit. We are a top-rated authority and great changes are afoot to continue with the improvements that have already transformed working within the council.

We welcome and celebrate diversity and inclusion, and the strengths this brings to our communities and workforce. We aim to provide excellent and efficient local services enabling everyone to fulfil their potential, to do this we give everyone equal access to services and job opportunities. We heavily invest in the development of our employees, providing training and development to further enhance their careers.

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution. Fitness & Rewards: Fitness discounts with various Gyms across the county. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more…

Key dates:

Closing date: Sunday 2nd July 2023

Shortlisting: Monday 3rd July 2023

Interview date: Wednesday 12th July 2023 TBC

Job Description

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For more information please contact Ceremonies Manager Fran Rhodes on 07967 380595 or [email protected]

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.