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Job description

Are you looking to develop in a dynamic 'front of house' role? As a Centre Administrator in the Health Academy Education Centres Team, you will provide a professional and courteous reception and administrative service. If you are positive and enthusiastic you will have the ability to respond to the needs of our centre users promptly and efficiently whilst, delivering high quality customer care at all times.

• Provide a professional and courteous “front of house” reception service for all staff and visitors utilising the Education Centres.
• You will be a positive, enthusiastic and responsive member of the Health Academy Education Centres Team.
• Key to this role will be an ability to respond to the needs of centre users promptly and efficiently and deliver high quality customer care at all times.
• The wide variety of activities being undertaken as part of this role mean that responsibilities are shared across the team and a strong emphasis is placed on team work across the service.
• You will be trained to be a key user of the electronic room booking system, set up and trouble shoot basic Audio-visual equipment, set up rooms as well as providing a front of house reception service.
• There will be a requirement on occasion to work across all The Health Academy Education Centres (Preston and Chorley). There may also be a requirement for infrequent evening and weekend work.

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

• Perform an ambassadorial role, representing the Education Centres 'front of house' service.
• Provide first line response to Health Academy telephone and email queries.
• Key use of room booking system, with responsibility for processing room bookings and change requests.
• Support with planning, booking and co-ordination of events and conferencing.
• Assist in timetabling process.
• Maintain fit mask spreadsheet.
• Particpate and contribute to service developments.
• Centre maintenance security and support logging faults as appropriate.