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CIIOM CDD Manager

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of CDD Manager

The role holder will be working within the CIIOM FCR team to support CDD review completion, approvals, oversight, Governance and/or Regulatory Returns as the work evolves or based on their previous experience. The role holder should be able to plan and meet deadlines and work with wider stakeholders to produce good quality output.

In this role, you will

• Reviewing and Approving EDD and Sanctions customer cases within the CDD Review Tool, as per the procedures, escalating any concerns.
• Assisting the WPB CDD lead to maintain the appropriate oversight and ensure the quality and throughput of CDD/EDD reviews.
• Supporting FCR projects/change initiatives to improve the risk monitoring effectiveness and work with second line to ensure effective controls and oversight
• Developing as a Subject Matter Experts in role (CDD / FCR).
• Provide appropriate support, to the business and front line teams, seeking to continuously improve employee’s knowledge and understanding.
• Assisting in the collation of MI for governance, such as the KPI Dashboard and Continuous Monitoring within Helios

To be successful in this role you should meet the following requirements:

• Experience and knowledge of branch or frontline processes and either CDD or other areas of FCR is desirable.
• Good understanding of risk function, if possible in liaison with financial crime risks desirable
• Proven record of effective time management, including planning and decision making, identifying priorities and bringing a wide range of tasks to successful completion
• A desire to find ways to continually improve a service
• Good independence in their organisation and proactivity in the execution of their responsibilities
• Strong written communication skills

For further details and application information please click “Apply”

You’ll achieve more when you join HSBC.

‘HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.