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Who we are

Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions of players across the globe and big plans always in the works. Our brands and sites include market movers and shakers like SportsCaller, Monkey Knife Fight, Vera&John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players!

Well, what about the team?

In the Customer Due Diligence & Fraud team, you will find a group of individuals with excellent critical thinking skills, capable of meticulous analysis and a high degree of technical knowhow. If you are the right candidate, you'll be highly process driven with an eye for detail, but flexible enough to think on your feet when you need to.

The primary role of the CDD Analyst is reviewing member accounts and activities for money laundering and safer gambling risk, conducting appropriate intelligent reviews and risk profiling in line with our group compliance commitments.

You'll be responsible for safeguarding our customers and the business by completing and assuring compliance to key/high risk operational processes. You'll be accountable for analysis of accounts, documentation and accurately reviewing and noting accounts. You will not be expected to interact with any customers via the telephone.

The successful candidate will be contracted to 32 hours per week, working 4 x 9 hour shifts between the hours of 9:00-22:00 Monday-Sunday.

So, what will you be doing?

• Using your experience and knowledge of Responsible Gambling and AML to monitor our customers.
• Performing customer due diligence, risk profiling and assessment on member account activities in a timely manner.
• Navigating and managing back-office tools and alerts to complete a variety of safer gambling and AML reviews. This includes life changing event reviews, cool off reviews & customer affordability screening.
• Updating relevant member due diligence, risk profile records and document all findings. Ensuring all member accounts are adequately noted and forward all supporting documentation on cases requiring additional investigation.
• Escalating all suspicious transactions, account activities, EDD and risk profile information requiring further review.
• Running reports and assessments, and analysing trends and activities related to the groups regulatory compliance programme.

And what are we looking for?

• Experience in online gambling in a compliance-based role such as Responsible Gambling, Fraud/Risk, EDD and/or AML
• Possess excellent investigation, risk analysis, assessment, and decision-making skills
• Have the ability to identify risk and escalate matters containing potentially suspicious activities or policy violations.
• Be a critical thinker with a creative problem-solving ability
• Possess excellent written and oral communication skills
• Able to work on own initiative and to provide pragmatic solutions against tight timeframes.
• Have the ability to prioritise, multi-task and to remain calm when working to tight deadlines.
• Enjoy working in a complex and ever changing environment

This is what you'll get

• Annual bonus of up to 10%
• Pension plan
• Health insurance
• Company share scheme
• Volunteering days
• Wellness or Gym allowance

DNA / Values

At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!

We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities

At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions. Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

We believe passionately that employing a diverse workforce is central to our success, this is our superpower. We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.