CCTV Operator Birmingham, England
Job description
Type – Staff – Grade 4
Salary - £26,487 - £29,874+Shift Allowance
Location – Aston, B6 5DD - working across other sites may required
Closing Date – 20th October 2023
Hours - 2 early, 2 late, 2 night, 4 rest days
If you have great investigative skills, verbal and written communication and a strong public service ethic, look no further. As CCTV Operator no two days will be the same.
The key functions of a Camera Operator are to provide a professional, accurate, effective CCTV and ANPR monitoring service to reduce crime. To ensure integrity, accuracy and confidentiality of all information gained is secure at all times by strict compliance with operational procedures and codes of practice. To be able to identify and manage risk when assessing CCTV and ANPR reports to enable safe and effective allocation of appropriate police resources.
- Proactively monitor Birmingham Citywatch cameras to protect the public and capture intelligence and evidential footage.
- Monitor police Airwave talkgroups to provide CCTV support for live reactive incidents.
- Monitor and update ControlWorks Incidents to provide intelligence information to progress the resolution of live incidents.
- Proactively monitor Automatic Number Plate Recognition (ANPR) system and follow vehicle of interest on camera to assist with the vehicle being stopped.
- On occasion, due to your expert knowledge, it will be necessary to provide live time commentary following an ANPR alert.
- The ability to interrogate police ANPR systems to provide intelligence regarding patterns of movement of vehicles of interest.
- Monitor and respond to retail and night time economy radio links including communication with users of these radio systems.
- Liaise with CCTV partners from local authorities, retail and night time economy CCTV control rooms in relation to live incidents.
- Liaise with law enforcement colleagues in relation to the covert use of overt public space CCTV cameras.
- Perform daily checks of the CCTV system to ensure any faults with equipment are actioned promptly.
- Keep up to date audit trail of any CCTV footage that has been reviewed.
- Work as part of a team, adhering to Force Values.
- Demonstrate a commitment to delivering a high level quality of service.
- Effective communication skills with internal colleagues and external stakeholders.
- Security Industry Authority (SIA) CCTV Public Space Surveillance Licence holder - If this Licence isn’t held, then it must be attained prior to commencing in the post.
- Able to work under pressure and prioritise workload with minimal supervision.
- Ability to remain professional at all times in relation to behaviour and communication with others.
About Us
West Midlands Police is England’s second largest police force. Together we serve the 2.9 million people who call the region home - one of the youngest and most diverse populations in Europe.
The shared vision of our 12,500 officers, staff and volunteers is to be recognised as a police service that is big enough to cope with everything that is asked of us, while showing we are small enough to care about the things that really matter to people.
- A service that works for local people
- Engaged communities
- Employer of choice
- Service – we put people first
- Integrity – we always do the right thing
- Compassion – we see the person needing help
- Professionalism – we lead by good example
- Equality, Diversity and Human Rights – we treat everyone fairly
Successful applicants will be required to pass recruitment vetting and counter terrorism clearance prior to starting their role. This includes a full background & financial disclosure.
- There may be times we cannot interview all disabled people who meet the essential criteria for the job. For example, seasonal and high-peak times. In these situations, we may limit the number of interviews offered to disabled and non-disabled people. In these circumstances, we will select the candidates who best meet the essential criteria for the job.
