Job description
Non AfC
As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values
Job overview
- To be responsible for the management and delivery of high quality Patient catering service across the Trust, including all aspects of human and financial resource management.
- To assist the Deputy Head of Catering in the development of strategic operational plans, and policies whilst ensuring the delivery of a safe, quality, cost effective Patient Catering Service.
- To project manage various initiatives pertaining to the delivery of the above services.
- To manage the day to day effective communication between the clinical team and catering department
- To support the management of the retail catering operations across sites
- To work with Dieticians to ensure nutritional requirements are fulfilled.
Main duties of the job
Patient Catering Manager
EXCITING OPPORTUNITY... JOIN EPSOM AND ST HELIER NHS TRUST AND MAKE A DIFFERENCE.
A great opportunity has arisen for a motivated and passionate individual to join the Patient Catering Department at Epsom and St Helier Hospital, in Sutton.
Managing the delivery of high quality Patient Catering Service across the Trust including all aspects of human and financial resource management will promoting the effective communication between the clinical team and catering department.
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Person specification
Qualifications
Essential criteria
- Clear evidence of continuous personal, professional and managerial attainment and improvement
- Formal qualification (or equivalent experience)
Skills
Essential criteria
- Excellent communication skills
- Excellent analytical skills
- Ability to use Microsoft programmes including Word, Excel and PowerPoint
- Excellent customer care skills.
Desirable criteria
- Excellent patient/customer care service delivery
Experience
Essential criteria
- Care provision/management experience
Desirable criteria
- Strong financial acumen
- NHS work experience
- Strong man Management skills
- Retail catering experience
Knowledge
Essential criteria
- Tools and methodology to achieve continuous service improvement.
- Management of Healthcare environments and retail Catering knowledge
- Innovative and creative
Our mission: ‘to put the patient first by delivering great care to every patient, every day.’
There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.
FURTHER INFORMATION