Casual Sales Assistant - House of Fraser

Casual Sales Assistant - House of Fraser Carlisle, England

House of Fraser
Full Time Carlisle, England 10.56 - 12.04 GBP Today
Job description

Company Description


About House of Fraser:

House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our team.


Job Description


The Role of Casual Sales Assistant:

A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.

The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.

Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.

Key Accountabilities:

  • To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
  • Able to assist customers where security tags have been left on at the barriers
  • Able to recognise and support on nearby tills if necessary.
  • Deliver a world class customer experience that is unrivalled in the marketplace
  • Display excellent attention to detail when helping to style customers by actively listening to their needs
  • Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
  • Resolve queries effectively face-to-face or on the telephone
  • Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
  • Maintain high standards of personal presentation
  • Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
  • Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
  • Takes an active role in loss prevention within the store
  • Adheres to all health and safety policies at all times

Qualifications


Essential Skills:

  • Relevant customer facing experience which reflects the role
  • Can demonstrate a passion for working with customers to enhance their shopping experience
  • A desire and ability to deliver sales against targets set
  • Ability to communicate confidently with colleagues and customers
  • Be a team player

Additional Information


Think without limits
- Think fast, fearlessly, and take the team with you.

Own it and back yourself - Own the basics, own your role and own the results.

Be relevant - Relevant to our people, our partners and the planet.

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.

Casual Sales Assistant - House of Fraser
House of Fraser

www.houseoffraser.co.uk
London, United Kingdom
Alex Williamson
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Department, Clothing & Shoe Stores
1849
Related Jobs

All Related Listed jobs

Dental Nurse
Sheffield Teaching Hospitals NHS Foundation Trust Sheffield, England 23949 - 26282 GBP ANNUAL Today

Assist the dentist to reassure and inform the patient about their treatment, further treatment and appointments, being aware of body language and cultural

Store Manager
Jollyes Petfood Superstores Scunthorpe, England 31000 - 35200 GBP ANNUAL Today

Exceptional customer service by providing a great shopping experience for customers and displaying both strong pet and product knowledge.

Assistant Manager - Icon O2 Outlet
The Body Shop International Limited London, England 22065 - 27711 GBP ANNUAL Today

With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store

Semi-Skilled Repairs Operative
TRENT & DOVE HOUSING Burton upon Trent, England 26885 GBP ANNUAL Today

The successful candidate will ensure all work is undertaken to a high standard with the minimum of supervision to diagnose faults and deliver effective

Loft Insulation Installer
North West Energy Solutions Bolton, England 12.5 GBP HOURLY Today

Own transport is a must, either van or estate car so you can load up with insulation for the specified job. Work would start on a ad hoc basis and paid per job