Job description
Casual Housekeepers
Fitzwilliam College
Salary: £11.68 including holiday pay at 12.07%
Fitzwilliam is a modern, open-minded, inclusive academic community with a unique history. It is one of 31 colleges in the
University of Cambridge. The College’s identity is built upon our founding ethos to offer opportunity to those left outside
of the traditional structures of the Collegiate Cambridge system. Access to education is in our DNA. We remain
passionately proud and committed to this founding purpose. Coupled with this is the College’s commitment to providing
an environment for academic excellence to flourish so that our wider impact is felt in the life-changing higher education
and ground-breaking research that happens at ‘Fitz’.
Fitzwilliam has around 1,000 members including 485 Undergraduates, 340 Postgraduates (full time), 121 Postgraduate
(part time), 63 Fellows, 57 Bye-Fellows and 105 staff members. The College has a strong representation across all of the
major academic disciplines and a good balance between arts and sciences and occupies a seven-acre site between
Huntingdon Road and Storey’s Way. The site comprises new buildings built between the 1960s and 2000s, incorporating
the regency house ‘The Grove’ and extensive landscaped gardens. The College site is within 10 minutes cycle ride of all
the major faculties and departments.
Fitzwilliam’s core values have not changed since our creation, these are:
- Community is our foundation, embracing and welcoming diversity in all aspects;
- Supporting excellence, creating a unique space for the sharing of ideas; and
- Concern with our purpose, setting an example to the broader community.
Our Housekeepers
Our Housekeeping team takes pride in the service it delivers to the College and each Housekeeper contributes towards
ensuring clean, attractive and welcoming surroundings and high standards of cleanliness for students, staff, visitors and
delegates alike.
We are looking for flexible and reliable people to work as part of the busy Accommodation &
Housekeeping team. Casual staff will be expected to achieve and maintain the College cleaning standards, reporting any
faults, breakages and Health and Safety hazards to the Accommodation & Housekeeping Managers. Candidates should
have a friendly, professional approach, with a good level of spoken English and the ability to communicate with College
Fellows and staff, students, conference guests and visitors in a
friendly and helpful manner.
This work is offered on a casual basis and shifts are generally offered on a first come, first served basis and workers are
able to volunteer for the shifts that suit their availability. We are particularly keen to hear from people who are available
to work at weekends.
Previous housekeeping experience is not essential, as full comprehensive training will be given.
Casual Housekeepers
Fitzwilliam College
JOB DESCRIPTION
Responsible to: Accommodation & Housekeeping Services Manager
Tenure: Casual
Other benefits: Free lunch in College when on duty (working 6 hours or more)
Free parking (subject to availability) with free electric charging points
Principal Duties
To undertake bed making and cleaning duties in accordance with a work schedule issued by and directed by the
Housekeeping management team.
. Standards of Cleanliness and Customer Service
Delivery of the Accommodation & Housekeeping service Charter and code of conduct.
Awareness of student welfare issues and reporting of these to the Housekeeping management team.
Clean and service accommodation, Fellows’ sets, public areas, meeting rooms and offices as directed by the
Housekeeping management team.
Be a proactive member of the team working as part of a team or alone as required by the Housekeeping
management team.
Achieve and maintain the cleaning standards as set by the Housekeeping management team.
. Health and Safety and Maintenance
Comply at all times with the requirements of the College Health and Safety policy and positively contribute to
maintaining a safe working environment
Report any Health and Safety hazards to the Housekeeping management team.
Report any faults or breakages and any area which has been left in a poor state, to the Housekeeping management
team.
Casual Housekeepers
Fitzwilliam College
Casual Housekeepers
Fitzwilliam College
PERSON SPECIFICATION
Applicants can either complete our application form or send a CV with a covering letter. Applications should be
returned to Susan Kay, HR Manager [email protected] . The application form can be found on our website under
Vacancies. Please note this is a rolling recruitment campaign and we will be considering applications during the
advertising period.
In applying for this role, you will provide personal data which the College will process in accordance with
its data protection obligations and Data Protection Policy: https://www.fitz.cam.ac.uk/about/officialinformation/data-
protection
Terms of Appointment
Equality and Diversity
Fitzwilliam College is committed to promoting a diverse and inclusive community – a place where we can all be
ourselves and succeed on merit. The aim for our workforce is to be truly representative of all sections of society and
for each employee to feel respected and able to give of their best.
Information if you have a disability
The College welcomes applications from individual with disabilities. We are committed to ensuring fair treatment
throughout the recruitment process. We will make adjustments to enable applicants to compete to the best of their
ability wherever it is reasonable to do so and, if successful to assist them during their employment.
Pre-employment checks:
Right to Work in the UK
We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. If
you do not have the right to work in the UK already, any offer of employment we make to you will be conditional upon
you gaining it.
Essential Desirable
Qualifications,
Education
• Good level of basic education • Health & Safety/COSHH
(full training will be
provided)
Knowledge and
Experience
• Knowledge of customer service standards • Some experience of cleaning
processes ideally in a
hospitality setting
- Ability to work under pressure and to time
- Ability to work unsupervised
- Standards of customer service
- Conscientious with an eye for detail
- Flexible approach to shift/weekend work