Casual Guest Service Agent Ipswich, England
Job description
Could you be our friendly face for pentahotel Derby?
pentahotel Derby is looking for dedicated professionals to join our friendly and well-regarded team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
The ideal candidate will have exceptional people skills and enjoy working with busy and passionate staff. You will be well presented, eager to exceed customer expectations and be able to deliver a warm and welcoming approach.
You will ideally have experience within a similar role or have worked in a customer service, or hospitality environment.
Responsibilities
- Dealing with customers efficiently and professionally
- Serving food and drinks in our restaurant and bar
- Working in conferences and events
- Taking guest bookings, reservations and orders
Attributes
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills
Job Type: Zero hours contract
Salary: £10.00 per hour
Schedule:
- Weekend availability
Work Location: One location
Reference ID: IPW05
