Casual Front Desk Clerk

Casual Front Desk Clerk Swansea, Wales

Marriott International, Inc
Full Time Swansea, Wales 16427 - 19899 GBP ANNUAL Today
Job description

Job Number 23031475
Job Category Rooms & Guest Services Operations
Location Delta Hotels Swansea, Maritime Quarter, Swansea, Wales, United Kingdom VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.


Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World ™ at Delta Hotels.

Casual Front Desk Clerk
Marriott International, Inc

jobs.marriott.com
Bethesda, United States
Anthony Capuano
$10+ billion (USD)
10000+ Employees
Company - Public
Hotels & Resorts
1927
Related Jobs

All Related Listed jobs

Waiter/Waitress
Pho - Bristol Bristol, England 12 GBP HOURLY Today

Exclusive benefits platform with access to amazing discounts at thousands of restaurants, shops, supermarkets and so much more!

Temporary Sales Assistant - House of Fraser
House of Fraser Maidstone, England Today

You should be creative and adaptable with excellent writing skills and a unique voice. Writing, editing, publishing, and promoting content.

Retail Assistant
Primark Preston, North West England, England 11 GBP HOURLY Today

Shift pattern: Varied shifts including mornings; afternoons; evenings and weekends.

Assistant Psychologist (Clinical Health Psychology)
University Hospitals Bristol and Weston NHS Foundation Trust Bristol, England 23949 - 32934 GBP ANNUAL Today

Duties will include the administration and scoring of standardised psychometric assessments, the collection and inputting of clinical outcome data,

Surface Repair Technician - Full Training Provided (Coventry)
Plastic Surgeon Coventry, England 22000 GBP ANNUAL Today

Have a full driving licence and are able to travel throughout their region. CSCS card recognised by the Construction Industry Training Board.