Cashier Team Leader London
Job description
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. OBJECTIVE OF ROLE To support the Cashier Manager by: Assisting in the management of the central cashiers operation in order to meet both external and internal client requirements; Ensuring that statutory and legislative requirements, including the Royal Institution of Chartered Surveyors Members’ Accounts Rules (RICS MAR) are adhered to. Minimising risk and maximising efficiency by ensuring that adequate controls and procedures are in place and that they are regularly reviewed to ensure the use of the most efficient technology. What this job involves Assisting in recruitment, retention and motivation of employees in order to develop a committed, high performance, client –focused team Support Cashiers and assist with workload allocation and resource requirements to ensure the smooth running of the cashier function and to monitor individual’s performance. Assisting Cashier Manager with staff management issues and needs such as performance appraisal, agreeing development plans, Objective setting and both formal and informal training requirements. Effectively influence key stakeholders, both internal and external, to ensure that complex and cross functional issues are resolved effectively. Ensuring the timely posting of all income in order to meet client’s & regulatory requirements. Support the effective co-ordination of services with other teams, within CFS and across Managed Services. Management of the prompt transfer of monies to client, suppliers and other third parties, via our e-banking systems. Ensuring that proper financial controls and procedures are maintained and adhered to, including the maintenance of the security and integrity of all banking applications and property management systems; Effectively manage risk by complying with Company and legislative procedures and controls, including ISAE3402. Identify problem areas and escalate issues promptly; With support from our internal compliance team and Cashier Manager, support all relevant internal and external audits; Actively support the Process Improvement and Change team to review processes to suggest improvements to standardise, streamline and simplify whilst mitigating risk. Ensure key performance indicators are in place to monitor and ensure compliance with procedures, controls and agreed Service Levels including banking of receipts, payments and posting of income. Actively support the Banking Services Improvement team in providing reliable Management Information Desired skills and experience for this job Experience in people management, communication and interpersonal skills Relevant qualification preferred or qualified by experience Experience of treasury or similar operations function within the financial services industry / highly regulated environment. Computer literate, knowledge/experience of banking systems and MS Office (particularly Excel) Good organisational skills, especially in time management, the ability to meet deadlines and flexibility to work under pressure at peak times Experience in change management and process improvement Strong leadership capabilities and learning agility, aligned with the JLL leadership behaviour framework. Specific areas of strength in some/all of the following: Think Big (making the complex simple); Inspire (energises others); Help others (actively collaborates). Get it done (resilience and accountability); Business First (focus on customers and clients); Drive Change (digital drive, intellectually curious, thrives on change, learning agility) Location: Hybrid –London, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! About JLL – For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL. Jones Lang LaSalle
