Cashier / Patient Affairs Officer Northwood, South East England, England
Job description
We are recruiting for a Cashier/ Patient Affairs Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will offer advice and guidance on procedures and Cash Office Processes to General Office staff at Mount Vernon. You also will provide a service for staff, patients, and members of the public requiring to pay in money owing to the Trust or claim back moneys from petty cash as appropriate.
Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!
Responsible for all cash and cheques received in the cash office.
Responsible for processing credit card payments, these are received daily by telephone and in person.
The Cashier will take the lead on any cash related queries from Bristol Shared Services via e-mail and telephone.
Invoice Private Patients or other NHS Trusts on the Oracle System, complete spreadsheet for private patient Income.
Act as first point of contact for the Patient Affairs department and work within the government guidelines for the registration of deaths.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,108 and a maximum payment of £5,177per annum pro rata.
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
