Job description
An exciting opportunity has arisen within the Welfare Reform Services for three Caseworkers - Fixed Term until 31.3.2024
Caseworkers will assess applications for Household Support Fund, Local Welfare Provision and Discretionary Housing Payments in accordance with legislation, policy and guidance of the council to the required standards of accuracy and achieving agreed times scales
We are looking for enthusiastic team players who take pride in providing excellent customer service.
The successful candidates will have excellent communication skills, be able to work under pressure, to tight deadlines and with a high degree of accuracy, be well-organised with a flexible approach, have good IT skills and manage changing priorities. You will also need to be able to work unsupervised and use your initiative.
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by email: [email protected]
If you would like more information on the role please email: [email protected]
Please note that CVs are not acceptable.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
Job Type: Fixed term contract
Contract length: 9 months
Salary: £24,496.00-£26,845.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Sick pay
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Work Location: One location
Reference ID: 245701