Casework Support Officer London, England
Job description
About Us:
THE EXTRAORDINARY STORY OF SERENA’S VISION
Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.
Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.
Please view the extraordinary story of Serena’s Vision here.
The Role:
As a Casework Support Officer you can make your own powerful contribution to shaping the built environment of Westminster and supporting the communities who live there.
Providing a comprehensive technical support service to Development Planning, you’ll register and validate planning casework, ensuring all application information and technical drawings are correct. You’ll file, scan and update key documents, and manage Freedom of Information requests. You’ll also prepare reports and agendas for the Planning Committee. No two days are the same.
Expect a challenging and rewarding role, where you’re in control of your own workload and have plenty of opportunities to learn. Within our inclusive and supportive team you’ll find you’re valued and that your opinion counts.
Please refer to the Job Description for more information
About You:
Most likely you’ll have some experience of working in a planning environment, giving you good knowledge of planning legislation and practices. A relevant qualification would be helpful. You’ll be familiar with computerised record-keeping, ideally document management systems.
We’re looking for someone organised, methodical and accurate – the role is very busy and standards are set high. You’ll also be able to deliver good customer service and to communicate effectively with everyone from planning officers and agents to members of the public.
What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties
As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
