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Are you interested in developing a career with a real purpose? Begin your career as a Casework Assistant or Administrative Officer with the Crown Prosecution Service (CPS). Casework Assistants and Administrative Officers are integral supporting roles in the CPS. As a Casework Assistant or Admin Officer, you will often be the point of contact dealing with enquiries and correspondence in a professional and courteous manner and be responsible for providing support within your team, gaining insight into the important work of the CPS along the way. In either role, you can expect to be upheld as a professional in your delivery of customer service to both internal and external stakeholders, and will build on skills such as communication, quality checking and time management in order to complete your work to a high standard to help achieve team goals and objectives.

For both roles, you will be pivotal support to the delivery of tasks that assist in the overall delivery of justice and you may find yourself drafting correspondence to other members of the Criminal Justice System post hearing, as a Casework Assistant, or as an Admin Officer liaising with Business Centre Colleagues giving advice on an enquiry as after discussion with your team members. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 6,000 individuals who think objectively, act professionally, show the upmost respect for others and continually strive for excellence. We are looking for individuals who are committed to public service and make a difference in people’s lives and deliver justice. We are committed to delivering the highest standards in this complex and challenging field.

Please note that our three National A2 adverts are linked. (All Areas, Casework Divisions & Headquarters) Only one application will be considered should you submit multiple applications, therefore please only apply for one of these adverts. If you would like to be considered for more than one job advert, you will have the opportunity to specify this on your application. Candidates will only be shortlisted once & Interviewed once, However your application will be considered for all linked vacancies should you be successful.

Please note when applying for this role if you are currently undertaking a apprenticeship within CPS as long as the role is relevant to the apprenticeship you will be required to complete your course

Should you apply for more than one of these posts, then only your first application will be considered. The others will be withdrawn.

For further information on how to apply, please see the Candidate Pack and Job Description at the bottom of this page.

Admin Officer

To provide general administrative assistance to the team. To act as the first point of contact for the unit, dealing professionally and

courteously with general enquiries and passing to the relevant person or department as and when necessary.

Casework Assistant

To provide casework and general administrative assistance to prosecution team members. To act as a point of contact for the unit, dealing with enquiries and correspondence in a professional and courteous manner. Preparation of cases for court, ensuring that all case files are accounted for. Please note you will be asked to state a preference of CPS area within the application form, the job title offered may change depending on which CPS Division candidates select as their preference. CPS Areas The CPS operates across England and Wales, with 14 regional teams prosecuting cases locally in the magistrates’ courts and Crown Court. Each of these 14 CPS Areas is led by a Chief Crown Prosecutor, whose paralegal, casework and prosecution staff work closely with local police forces and other criminal justice partners to prepare, progress, charge and prosecute local cases.

Join us as a casework assistant or admin officer (cps.gov.uk)

Admin Officer

To monitor the accuracy of data received into the team, challenging appropriately that which does not meet CPS policy, seeking guidance where necessary. To prioritise work and manage time effectively, balancing conflicting priorities where necessary, ensuring all tasks are completed to a high standard within the specified deadlines. To promptly identify potential problems and present suggested solutions to line manager. Produce basic letters, following a standard format. To deal with enquiries and routine correspondence received via the telephone or by email professionally and within agreed timescales. Provide assistance and support to the team by performing a range of general administrative duties when required.

To provide a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner. To cover reception when required.

Casework Assistant

Preparing case files for court within timescales ensuring all tasks are completed to a high standard and within the deadlines set. Preparing cases for court hearings and serving material on other parties ensuring all information is recorded on CMS accurately. Dealing with telephone enquiries in a professional manner, linking correspondence to case files and completing related tasks on cases in accordance with prosecutor instructions Provide an excellent customer service demonstrating sound judgement when dealing with enquiries. Dealing with correspondence and enquires from stakeholders, Defence and colleagues in a timely and professional manner.

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Join the Crown Prosecution Service (CPS) and have a future that matters: Find Your Purpose CPS is passionate about ensuring that we are a top performing organisation and a great place to work. We are committed to be an equal opportunities employer and creating a culture where everyone

can bring their whole self to work and individuality is truly appreciated. We want to ensure all our employees can thrive at work and home and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment, which means that where you work (i.e. a court, an office, or a remote setting such as your home) will be based on the kind of work you are undertaking. This culture of inclusion is underpinned by our staff networks covering Disability, Faith and Belief, LGBTQI+, Race, Social Mobility alongside our Mental Health First Aiders Programme and Wellbeing Sessions. CPS commits to offer its employees the following experience • Impactful, purposeful work – making a difference to your local communities • The ability to learn and grow, with access to the right opportunities and resources • To care about your wellbeing • To feel valued, trusted and included We also offer the following range of benefits: • Civil Service Pension • Access to employee savings •Cycle2Work scheme •25 days leave, rising to 30 days after 5 years’ service. •1 extra privilege day entitlement to mark the King's Birthday. •Competitive maternity, paternity and parental leave •Flexible working and a family friendly approach to work. •Childcare vouchers unless already registered with the Government Tax Free Childcare Scheme) Part time working requests will be considered, however this is subject to business needs. Please note that successful candidates will begin on the induction rate and this will then rise to the spot rate after successful completion of 6 months of employment (probation period)

Successful candidate may be placed on a reserve list should a post not be immediately available. Candidate may also be offered a post in a different division to their preference, subject to business need.

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Early Careers
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Recruitment team

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