Job description
Position: Casework Assistant
Location: Office based between our offices in Guildford and Ash
Closing date: 21 August 2023
Role details
Job title: Casework Assistant
Location: Office based between our offices in Guildford and Ash
Salary: £21,015 – £23,350 FTE
Salary pro rata: Yes
Hours per week: 30
Type of contract: Permanent
Closing date for applications: 21st August 2023
Link to job pack for application and for more information:
https://casws.org.uk/job-vacancy-casework-assistant/
There’s never been a more important time to work for Citizens Advice. As food costs rise at an alarming rate and energy bills are sky high, families are struggling to make ends meet and we’re experiencing record-breaking demand for our services. Join us on the frontline of the cost-of-living crisis and play a vital role in helping people find a way forward.
We are seeking someone who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive.
You’ll have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.