Job description
Are you an Occupational Therapist, Physiotherapist, Nurse or Social Worker considering a change of career?
We are seeking experienced registered health and social care professionals based in Surrey to join our growing team of Case Managers.
Visit www.indliv.co.uk to see why a career as a Case Manager at ILS should be your next step.
We require health and social care professionals who have extensive expertise of working with adults with catastrophic injuries; including traumatic brain injury, poly-trauma, spinal cord injury, limb loss and cerebral palsy.
You will have experience of working directly with clients in the community and be able to demonstrate your professional abilities, within the field of complex, long-term health care assessment, care planning and achieving positive outcomes for clients.
- CLIENT CENTRED - We put our client’s aspirations at the centre of everything we do
- INTEGRITY - We can be trusted to work in a professional, honest and transparent way
- POSITIVE - We find solutions and empower others
- SUPPORTIVE - It matters to us that our clients and staff know that we care
- QUALITY FOCUSED - We set high standards and aim to exceed them
- Maintains a solid understanding of client's needs and expectations
- Commitment and passion for meeting client/customer needs
- Respects and accepts people's individuality
- Takes responsibility for own actions
- Resilient, focusing on solutions when faced with a challenge
- Empowers others and has a 'can do attitude'
- Friendly and approachable
- Develops productive and professional relationships
- Actively creates an inclusive environment respecting diversity
- Maintains professionalism and strives to improve quality of service
We follow the BABICM Standards & Competencies Framework. The competencies further the development and understanding of the role of brain injury case management and provide key behaviours, attitudes and actions that are expected and valued for Case Managers. The seven core competencies are as follows:
1. Communication
2. Strategy
3. Coordination and management
4. Monitoring
5. Duty of Care
6. Professionalism
7. Personal attributes