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Cargo Receptionist - Stansted Airport London, England

Swissport International AG

Full Time London, England 11.65 GBP HOURLY Today

Job description

Overview:

This is a Permanent Full Time position at £11.65 per hour. Monday to Friday (including Bank Holidays) 1800-0200

Job Summary

You will be the first point of contact in the reception area for all visitors to the cargo unit and play an important role in maintaining organisation. You will be dealing with all requests in a professional and efficient manner as well as deliver an exceptional experience for all visitors and provide effective local administrative support.

Responsibilities:

Day to day you will be responsible for:

Dealing with customers, both face to face and on the phone
Cash Invoicing
Data entry into Excel Spreadsheets & internal systems
Processing documents for deliveries and collection
Greeting clients and visitors, sorting post, filing etc.
Comply with all relevant legislation as well as airport authority and carrier security requirements
Comply with Swissport Standard Operating Procedures (SOP’s)
Operate any necessary machinery

Qualifications:

To be successful in this role you will need to be or have:

In possession of at least three GCSE’s or equivalent
Ability to speak and understand the English language
Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
Ability to travel to the airport at times where public transport is not available
Excellent communication skills (written and verbal)
Must be IT literate and able to learn airline specific computer systems
Ability to follow processes and procedures and apply flexible approach when required
Willingness to work in inclement weather if required
Able to demonstrate good customer service
Commitment to continuous improvement
Self-motivated and able to work independently
Previous experience working in an aviation environment is desired