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Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With a minimum visit of one hour (this ensures you have good time to carry out care as it should be and to build a relationship with your client), award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We refer to you as "Care Professionals". This is because our care assistants are doing an amazing job and we see you as professionals after being trained by us.

We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life of our clients in London Borough of Redbridge. Every one of our clients is unique and special, the joy and comfort our clients receive from one of our Care Professionals visiting them makes this an incredibly rewarding job.

As our clients live in their own homes, they need care visits that work around their lifestyle, we do not offer 24/7 care and generally calls are carried out between 7.30am and 10pm, as such can offer our Care Professionals a wide range of shifts to meet their needs too!

You do not need any care qualifications or formal experience to become a Care Professional as we will provide you with our award-winning training. We have Care Professionals working for us who have been stay at home mums, semi-retired school teachers and or retired but would like part time work. The only thing you need to apply is a warm and compassionate nature, a people-orientated personality, a willingness to learn and live local in London Borough of Redbridge with spare time on weekdays and weekends (minimum of an hour).

As well as gaining fulfilment for yourself, you will be really helping to reduce periods of loneliness and making a huge difference, your visits are so important to our clients.

Primary Responsibilities

• Reflect the core values of Home Instead
• Contribute to a positive living environment to enhance a client’s quality of life
• Document daily activities and report any significant changes in a client’s needs or living conditions
• Maintain regular communication with line manager and office staff

Companionship Services which could include, but are not limited to:

• Offer companionship and conversation
• Monitor diet and eating
• Stimulate and encourage through a variety of activities (for example clothing selection, hobbies and crafts)
• Arrange and provide reminders for appointments, activities and outings
• Help with travel arrangements
• Assist with walking (lending an arm to steady)
• Accompany to appointments and social events (for example visiting friends or family, lunch, club meetings)

Home Help Services which could include, but are not limited to:

• Run errands / collect prescriptions etc
• Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, washing and ironing, taking out rubbish, caring for houseplants etc.)
• Organise and tidy cupboards and check food expiry dates
• Plan prepare and tidy away meals
• Answer the door
• Assist with pet care
• Supervise home maintenance
• Help with shopping and oversee home deliveries

Personal Care Services which could include, but are not limited to:

• Provide medication reminders
• Help with bathing, dressing and grooming
• Help with continence care
• Assist to eat and drink
• Provide Dementia / Alzheimer care
• Provide respite / convalescence care
• Assist with morning/wake up and or evening/tuck in

Essential Criteria

• A passion for supporting others and pride yourself on delivering an outstanding service
• Ability to treat and care for clients and their property with dignity and respect
• Ability to listen, communicate clearly and build professional relationships with clients and their families in a friendly and pleasant manner
• Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions. Commitment to non-discriminatory care practice
• Willing to seek guidance when needed and follow instructions
• You must be reliable, trustworthy and an excellent time keeper
• Live within London Borough of Redbridge

• MUST have the ability to travel around
• You will be required to undergo a full DBS check

Benefits

• Award winning training
• £12.00 an hour
• Mileage contribution
• Pension scheme
• Flexible shifts
• Health cash plan
• Full learning and development programme
• Rewards scheme and employee support line
• Carer social events

You will receive great rates of pay, and the support of a friendly and professional office team.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work.

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.

This role is subject to DBS enhanced disclosure checks.