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Job description

About us
We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry. We’re always looking for people who aspire to stand out in their field, and it’s this vision and enthusiasm that forms the foundation of how we work. Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres. We provide ongoing support to our teams, both in practice and through our dedicated training centre. This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.
The role
We have an exciting opportunity for a Client Care Assistant to join our lovely team at the West Green practice. What you'll be doing? Your average day will include a variety of responsibilities such as: welcoming and assisting all clients, dealing with a busy switchboard and arranging call backs, scheduling appointments and entering lab results into the client's files, taking payments, ensuring the consult rooms are fully stocked, general administration duties and ensuring the reception area is always kept clean and tidy. What you'll bring to the team? Reception or customer-facing experience is essential for this role, as is a love for animals. However, no prior animal care experience is required. The position would suit a proactive and enthusiastic individual with a passion for customer service and exemplary communication skills. You should be able to multitask, remain calm under pressure and prioritise your workload whilst maintaining a friendly and welcoming disposition. What we'll offer you! This position offers a competitive salary, dependent on experience. Ongoing training is provided as relevant to your role and exclusive company discounts and rewards. Medivet is growing rapidly and it's an exciting time to join us - we encourage growth and development within your role as well as excellent career prospects and flexibility. So what are you waiting for? Apply now!
Branch
West Green
Job Reference: FR04523