Job description
Care & Support worker
£23,302
About Us
Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.
This role
We are seeking a Full Time Care and Support Worker for our service in Hackney Community Support. This role includes providing support to individuals with learning difficulties in their own homes. Our customers have varying degrees of care needs. This is a lone working role, where you will be required to work in the community.
This is a CQC Registered Service, as we are carrying out regulated activity. Therefore, the role involves personal care for some of our customers.
This scheme supports 12 customers in the community. Each customer has unique learning disabilities, mental health and individual care requirements. The purpose of your role will be to provide support to these customers, during the hours on the rota. This will depend on the individual’s care package and requires flexibility.
The role focuses on encouraging customers to be as independent as possible and be involved in social activities, so they are a valuable part of the community. All our customers live in the community and support is provided, based on a 7-day rota, including weekends and Bank holidays. Additionally, there is a sleep in requirement for one customer (male staff only). You will, therefore, need to be able to work on a shift basis, plus at least 1 sleep shift in a week.
To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.
What you`ll need to succeed
- As a lone working Care and Support Worker you will need experience of working with individuals living with Learning Disabilities and/or Dual Diagnosis. To be successful in your application this should be clearly demonstrated in your CV.
- You must be able to comply with CQC’s guidelines and standards of care.
Additionally, to be considered for this role you will need to reflect:
- Experience of lone working, so you are taking full responsibility for your work.
- Good knowledge of Health & Safety and Safeguarding of vulnerable individuals.
- Experience of working with people with Learning difficulties and/or Dual Diagnosis.
- Ideally, experience in creating/reviewing Support Plans and Risk Assessments.
- IT literacy.
You will need to have a positive approach to life, work in a person-centred way and want a role where others gain from what you are doing. You will be driven by seeing customers facing and overcoming new challenges on a daily basis.
Previous experience in a similar position is preferred and ideally with experience of handling medication.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Enhanced pension with matched contributions of up to 9%
- Life assurance cover 3 x your salary
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit -; interest free loan to help with rental deposits
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring programme and apprenticeships
- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.