Care Provider Support Officer London, England
Job description
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.
About Directorate
This is an exciting opportunity to join our Care Quality team within the Adults and public health directorate. You will play a lead role in overseeing some of our most important roles within adult social care services.
About the role
The Care Market Provider Support Officer will play a supporting role in ensuring Communities, Adults and Health meets the requirements of the Care Act 2014, in particular section 5, which states that local authorities have a duty to promote the efficient and effective operation of a market in services for meeting care and support needs
Core activities of the role include
- To work with the wider Care Quality Service to develop and implement our overarching training and development offer for care providers
- To support advisors and contract management officers in reviewing the sufficiency of provider training and identifying improvement areas and gaps to work on
- To work on our overarching support offer to providers, to staff, registered persons / owners and management (including around business planning and responding to provider concerns)
- To support with engaging providers, and existing engagement mechanisms across the service, to prepare them for social care reform (including assurance)
- To support our work as a service to engage providers generally in our strategic planning, including reviewing our engagement processes and the extent to which they offer us the intelligence we need to support care services effectively
- Managing a small £20k training budget alongside their Service Manager on behalf of the wider service
- Partnership working – developing the service’s relationship with safeguarding, NCL ICB, NCL Councils, commissioning and Adult Social Care, both in terms of coordinating provider concerns and leveraging support / investment around diversifying our provider support offer.
This is an initial 2 year fixed term appointment.
About you
- Experience of developing strong partnerships across sectors including working with voluntary sector partners and funding agencies
- Experience of working with employers in Health and Social care
- Experience of project management including achieving targets, utilising budgets and developing good practice and working effectively in multi-disciplinary and inter-agency teams.
- Ability to gather, integrate and analyse information.
- Demonstrate strong problem solving skills in addressing concerns, underperformance and breach of contract regulations.
- 30 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
How to apply
Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Julie Hughes on [email protected]
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.
To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.
Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.
Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
