care manager

care manager Dallas, TX

GI Alliance
Full Time Dallas, TX 49924 - 33675 USD ANNUAL Today
Job description

GI Alliance is seeking an experienced full time Patient Care Advocate - Collections.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Take calls from patients who have questions regarding their bill.
  • Assist patient by resolving their inquiry by answering their question either verbally or in writing.
  • Initiate telephone contact with patients to collect on outstanding balances prior to their next appointment.
  • Update patient demographics.
  • Structure payment plans for patients.
  • Ensure timely receipt of payments.
  • Interpret patients’ benefits in order to answer billing questions accurately.
  • Place eligible accounts with the collection agency.
  • Update patients’ charts with valid insurance and/or contact information.
  • Ensure eligible claims are refiled for payment consideration in a timely manner if patient bill is erroneous.
  • Periodically contact insurance carriers to obtain the status of payment of a claim and/or challenge the processing of a claim.
  • Take phone calls from various physicians answering questions regarding a patient.
  • Other duties as assigned.

Qualifications

  • Excellent written and verbal communication skills
  • Excellent customer service skills are required
  • MS Office experience, particularly in MS Word and MS Excel
  • Ability to type at least 30 wpm
  • Prior appeals experience electronically and ability to obtain claim status
  • Ability to multi-task and work in fast-paced environment.
  • Detail-oriented
  • Basic understanding of healthcare plans
  • Be able to read and understand medical benefits.
  • Other duties as assigned.

Education: High school diploma or equivalent

Experience: 2-4 years of prior customer service and/or collections experience is preferred.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran

care manager
GI Alliance

http://www.gialliance.com/
Southlake, TX
Unknown / Non-Applicable
Unknown
Company - Public
Health Care Services & Hospitals
Related Jobs

All Related Listed jobs

tutor
College of West Anglia King's Lynn, England 18010 - 16204 GBP ANNUAL Today

Location: Kings Lynn and Wisbech

Hours: 30 per week (working pattern to be agreed), 38 weeks per year

Salary:...

Receptionist Same Day Emergency Care
Northampton General Hospital NHS Trust Northampton, England 20270 - 21318 GBP ANNUAL Today

They will work as part of a friendly team providing front line administration services to the department, welcoming patients and visitors to the department, the

Supervisor
Bart & Taylor Collection Croydon, England 15 GBP HOURLY Today

Ideally you will have experience of working in a premium restaurant brand and possess the personality traits and skills needed to deliver an outstanding guest

Compositor ILM London
Industrial Light & Magic London, England 26503 - 29837 GBP ANNUAL Today

Ability to write Nuke scripts and/or plugins is a plus. The Compositor combines live action and computer generated elements into visual effects shots that

Retail Mobile Beauty Advisor - London Region
La Prairie Group London, England 20605 - 22642 GBP ANNUAL Today

The person will be responsible for driving sales within these stores through having a positive impact and influence within the store in which they work.