Job description
Full Time/Part Time Care Administrator - Monday to Friday 09.00-17.30
Do you want to provide essential Support to an Award Winning Care Team, and further your career in a growing Home Care company?
Visiting Angels are looking for an Angels Administrator to plan and support the work schedules of our teams of Angels. You will be responsible for providing office support to our Caregiving Angels and taking Client and Recruitment enquiries.
Our Angels are at the heart of everything we do, and we support and train them to be the best carers in Cambridgeshire. With minimum 1 hour calls we are already delivering Award Winning Care, and we are listed in the Top 20 for the East of England! Also Rated GOOD by CQC!
Required:
- A minimum of 2 year’s experience delivering Quality Administration in a Customer Service environment
- Your own car and driving license
- Experienced with Access People Planner and Access Care Planner desired
- Fully computer and social media literate
- UK based and Right to Work
Main Responsibilities:
- Taking Recruitment Enquiries / prescreen candidates
- Taking Client Enquiries
- Managing ongoing Angel relationships
- Managing ongoing client relationships
- Administering New Angel and New Client processes
- Auditing Care Logs and processes
Skills/Qualifications:
- 3-5 years Previous Care experience is desirable
- NVQ Level 2 or higher in Social Care preferred
- Excellent communication skills
- Excellent organisation skills and attention to detail
- Self starter and learner
At Visiting Angels we are a growing Quality at Home Care company for Cambridgeshire and want people who wish to make a real difference to our clients. We are a Menopause Friendly Employer and signatories of the Workplace Menopause Pledge
Salary and Benefits
- Competitive Salary
- Part-time or Full-time permanent contracts, with annual pay increases
- Company Laptop and Mobile Phone
- Pension Scheme
- Business Mileage reimbursed
- Career training, NVQs and development
- Store discount card, car valeting, and social events!
*Terms and Conditions apply.
We Put Care into Careers for more information visit our website
https://www.visiting-angels.co.uk/cambridgeshire/join-our-team/
For a friendly chat call Karen or Ian to get the ball rolling. 01480 751731 or 01223 455945
Job Types: Full-time, Part-time, Permanent
Part-time hours: 25 per week
Salary: £24,500.00-£27,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Loyalty bonus
- Signing bonus
Ability to commute/relocate:
- Swavesey Cambridge: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What Postcode do you live in?
Experience:
- providing care: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Swavesey Cambridge
Application deadline: 19/05/2023
Expected start date: 01/06/2023