Sytner Coventry is looking for a Car Park Host.

Your role

We are looking for a motivated and customer-focused Car Park Host to join our team at Sytner Coventry. As a Car Park Host, you will be responsible for ensuring that our customers have a positive and welcoming experience from the moment they arrive at our car park. You will be an ambassador for our brand values, promoting our commitment to exceptional customer service and going the extra mile to exceed our customers' expectations.

Key Responsibilities:

• Greet customers as they arrive at our car park, welcoming them with a friendly and positive attitude.
• Assist customers with parking their vehicles, providing guidance and directions where necessary.
• Monitor the car park to ensure that all vehicles are parked in designated areas and that there are no safety or security concerns.
• Maintain a clean and tidy car park, removing litter and debris and reporting any maintenance issues to the appropriate personnel.
• Ensure that customers' vehicles are safe and secure, and assist them with any issues that may arise during their stay.
• Respond to customer inquiries and complaints, resolving issues in a timely and effective manner.
• Maintain accurate records of the condition of customer vehicles, noting and photographing pre-existing damage.

Your profile

• Previous experience in customer service or hospitality is preferred, but not essential.
• A friendly and positive attitude, with excellent communication and interpersonal skills.
• The ability to work independently and as part of a team, with a strong work ethic and attention to detail.
• A flexible approach to work, with the ability to work a range of shifts including weekends and holidays.
• Good physical fitness, with the ability to stand and walk for extended periods.
• An excellent level of driving competence, including the ability to successfully manoeuvre vehicles in tight spaces, along with the confidence to drive a variety of vehicles, including both manual and automatic transmissions and both electric and combustion engines.

If you are a motivated individual with a passion for customer service and delivering on our brand values, we encourage you to apply for this exciting opportunity. We offer competitive compensation, training and development opportunities, and a supportive team environment.

Rewards

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
• Business social events