Job description
Working as one of our Car Park Assistants you will be a key part in delivering a fantastic welcome to our visitors in the Lake District.
This role will welcome visitors in our car parks based in Windermere including Fell Foot and Rectory Fields, our temporary car park that opens in Bowness each summer. You'll be processing car park payments and helping visitors with their day. This role will require weekend and bank holiday working with an emphasis on being available during school holidays.
We are recruiting 3 positions:
3 x 675 hours from 1 st April – 1 st September 2023 (24 weeks, approx. 4 days per week)
If you have any questions about this role please contact: [email protected]
Interviews will be held on Saturday 11th March 2023.
A full UK driver’s licence is beneficial for this role. This role will mainly be based in Windermere, but you may be asked to work in other locations with prior arrangement.
The pay for this role will lift to a minimum of £10.42 on 1st April 2023 in line with the changes to the Government National Living Wage.
What it's like to work here:Reaching southwards from the central mountain core of the Lake District down to the sea, the Windermere valley is a vast and varied landscape, featuring, as its glorious centrepiece, England’s longest and largest natural lake.
All around the lake is a rich and diverse landscape, from the more rugged volcanic northern basin to the softer shales and gentle fells of the south. The east shore is more accessible and therefore more populated than the more densely wooded west side.
In 1847, the arrival of the railway enabled a new level of tourism to Windermere. Along with its general accessibility by coach, the valley became an incredibly popular attraction and to this day, whilst still having a thriving community of farming and industry, Windermere remains one of the Lake District’s most popular valleys for visitors.
What you'll be doing:You’ll be working outside, meeting and greeting our visitors, providing help and guidance on where to park and may be required to sell parking tickets. You'll help to keep the car park and surrounding area in good order, and provide a courteous and informative service to our visitors.
You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or promoting our cause.
As this is an outdoors role, you'll need to be comfortable working in all weather conditions.
Please also read the full role profile attached to this advert.
Who we're looking forYou’ll be:
- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (675 hrs py to 03/09/23)