Call out Heating Engineer Banbury, England
Job description
About BOXT
Do you want to work for a disruptive, innovative brand that constantly challenges within its industry?
A company that works in partnership with household name brands including Google, ITV, EDF, B&Q, Halfords, Bosch, Worcester, Rangers Football Club, Everton Football Club, Leeds United Football Club
We are BOXT. A multi award-winning tech platform designed to revolutionise the way heating and smart technology is installed in our homes. We were founded in 2017 to redefine the world of home installation, making it modern and stress-free and with over 17,000 five-star Trust Pilot reviews and 100,000+ happy customers, we think we’re doing a pretty good job.
We have an ambitious vision to become an international household name in home services, providing easy access to new products & services within the home. Our product offering has grown substantially since we were founded in 2017 to include air conditioning, installation of electric vehicle chargers and Smart Home products. We may seem bonkers about boilers but inside we’re a technology company with a custom-built platform enabling us to deliver 5-star installation experiences across a range of products and services. We’re making life at home better for everyone. We’re looking for a Call out Heating Engineer to join our team. This is a fundamental role to support our ambition to continually grow the business.
What you’ll do
- Attend Remedial/Callout Jobs to rectify issues after Installations
- Complete Installations periodically
- Complete annual Boiler Services
- Attend one off Boiler repairs for non BOXT customers
- Carry out WIP and Post Audits on Installations
- Delivery of customer service excellence. Ensure that all customers receive accurate advice that is relevant to their circumstances.
- Be the face of BOXT to our customers.
- Communicating clearly with customers, engineers, and other employees
- Adhere to all relevant legislation, Manufacturing regulations and Company policies and procedures.
Who you are
- Have current ACS qualifications (CPA1, CCN1, CENWAT)
- A minimum of 5 years boiler servicing/breakdown and repair experience and fault-finding skills on all domestic gas boilers.
- Hold a clean driver’s licence,
- Clean DBS check
- CKR1 and HTR1, unvented hot water, LPG qualifications are desirable.
BOXT Benefits
We have a great culture at BOXT and across the company we work closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they’ve created a positive, welcoming environment for people to work and thrive within. We offer 30 days annual leave (plus bank holidays) and private medical cover as well as a company pension.
We want you to work in a comfortable environment which is why we’ve invested heavily in our offices to make sure they’re somewhere that our people want to work.
We have regular social and team events, and we’re all really nice people to work with! If you’d like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you’d be a great fit for this role and our team.
We're pretty good at hiring our own staff, so no agency contacts please.
