Call Centre/Customer Service Specialist Luton, East of England, England
Job description
Call Centre Assistant
Location: Luton Hearcare
Salary: £24,000
Hours: Full time – 40 hours occasional weekend working
Progression opportunities across the business
Specsavers Perks, Instore Discount, Friends and Family Discount
20 days holiday plus bank holidays
Bus stop and train station nearby
Paid Parking nearby
Training provided
Customer service experience essential
At Specsavers, our Customer Service Specialists are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential.
Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Triaging patients with ear & health concerns
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of hearcare to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please click Apply as this vacancy will close once we have filled all available places.
