Call Centre Assistant

Call Centre Assistant Yardley, England

Specsavers
Full Time Yardley, England 22261 - 24784 GBP ANNUAL Today
Job description

Call Centre Assistant

Store: Specsavers Yardley

Hours: Full Time – 40 hours (Weekend working essential)

Benefits: Bonus, in store Staff & Family discounts

Previous Admin or Call Centre experience required


At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

  • Answering all telephone calls in a prompt, clear and friendly manner
  • Transferring calls efficiently
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments
  • Dispensing over the phone
  • Triaging patients with eye & health concerns

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.


If you are interested please click Apply as this vacancy will close once we have filled all available places.

Call Centre Assistant
Specsavers

https://join.specsavers.com/uk/?utm_source=Glassdoor&utm_medium=organic&utm_campaign=GD_Company_Page
Southampton, United Kingdom
Doug Perkins
$2 to $5 billion (USD)
10000+ Employees
Company - Private
Drug & Health Stores
1984
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