Call Centre Agent Trainee Derby, England
Job description
This is an exiting new opportunity to join Vocal Views. We are now recruiting trainee call centre advisors to join the team, in our brand-new office in Derby, Pride Park
Job Description
Making calls and recruiting members of the public to participate in Market Research.
The ideal candidate for the role will be fluent in English and have previous telephone interview experience, although full training will be provided.
Applicants must be reliable, hard-working and excellent communicators with a flair for dealing with people over the phone, hitting targets and KPIs.
Capturing customer information correctly within our purpose built in house CRM system.
The Successful Candidate
Driven, Determined and accountable
Eye for detail and quality of work rate
Clear communication skill and ability to follow instructions, whilst taking initiative.
Ferocious work ethic and energy to succeed
What we offer
Full training and commitment to your personal development
Clear internal progression structure
Job Types: Full-time, Part-time, Fixed term contract, Zero hours contract, Freelance
Salary: £8.00-£12.00 per hour
Benefits:
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
