Call Centre Agent Newcastle upon Tyne
Job description
Avaliable Job Today About us
PAD London is a small business in Newcastle upon Tyne. We are customer-centric, innovative and collaborative.
Our work environment includes:
- Growth opportunities
We are seeking energetic and reliable professionals to join our team of Call Centre Representatives. The successful candidates will be responsible for answering incoming customer calls, utilising company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Centre Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities:
- Communicate with customers in person and over the phone.
- Understand and explain customer service policies and procedures.
- Process customer information.
- Process incoming customer calls.
Job Type: Full-time
Salary: £21,500.00-£23,500.00 per year
Benefits:
- Company events
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Work Location: One location
