Cafe Manager United Kingdom
Job description
Black Mocha is an independent coffee roasters and cafe born and bred in the centre of Brighton, serving speciality coffee, seasonal brunch, quality cakes and snacks.
We are an environmentally conscious business and we take pride in everything we produce and serve with a focus on quality and customer service.
We are seeking an ambitious and experienced sales focused General Manager responsible for the day to day operation and general management of the coffee shop. You’ll be honest, organised, adaptable and flexible with a positive ‘can-do’ attitude able to motivate and engage your team when under pressure. You'll be a competent barista with a passion for coffee and a desire to maintain and drive product quality and excellent customer service through team development and the ability to lead.
Our standards are very high and we are looking for an energetic manager with a passion for hospitality to bring their own zeal, enthusiasm and knowledge to the business.
Responsibilities include;
- Sales revenue focus
- Controlling and impacting the key operational KPI’s including sales, labour and waste
- Stock management, ordering and deliveries.
- Due diligence for health & safety and hygiene regulation
- Rota management
- Staff recruitment, development and training
- Opening / Closing the site
- End of day reconciling
- Serving customers and maintaining a high level of customer service
- Reporting to the owners
Benefits:
- Fortnightly pay and tips
- Free food and drink
- Store discount
- Pension
Job Types: Full-time, Permanent
Salary: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- manager: 1 year (required)
- Barista: 1 year (preferred)
Work Location: In person
Expected start date: 21/08/2023
