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Job description

The Northampton Roman Catholic Diocesan Trust is a registered charity (234091) and serves the Catholic community in Northamptonshire, Bedfordshire, Buckinghamshire and the part of Berkshire which lies to the north of the river Thames (Slough).

Job Profile

Job Title: Café Assistant (Zero hours)

Responsible to: Operations Manager / Deputy Catering Manager

Location: Café 1850

ROLE SUMMARY

Working as part of our customer-facing team you will ensure that high quality and great value food and drink are prepared and served to café and catering customers from a clean, safe, and welcoming environment.

MAIN DUTIES

· To prepare the café and catering areas ready for service.

· To prepare simple food dishes, working to set guidelines.

· To prepare hot and cold refreshments, including speciality barista coffees.

· To facilitate in creating an engaging, welcoming and comfortable environment with high standards of cleanliness and excellent customer service.

· To comply with food safety and food hygiene and other associated policies.

· To replenish and restock café and catering areas.

· Undertake all mandatory training required of the role.

· To complete all end of day tasks to a high standard including cleaning of café and catering areas.

· To assist with events which could include conferences and celebrations

SPECIFIC EXPERIENCE/SKILLS

Individuals will be required to demonstrate that they have the necessary knowledge, skills and attributes to undertake this role with competence and confidence.

Essential (minimum requirements)

· Experience in a customer focussed setting.

· An understanding of food safety and food hygiene.

· GCSE Maths

· A demonstratable appreciation for the values of the organisation and ethos.

Desirable Knowledge/Experience

· Food Hygiene Level 2

· Barista experience.

· Hospitality industry experience.

Skills

· Able to multi task in a busy environment.

· Working as part of a small team.

· Excellent communication skills.

· Good mental arithmetic.

· Excellent time management.

PERSONAL QUALITIES

· A commitment to excellence in customer service and hospitality which is consistent with the welcome that is offered to all those visiting the Cathedral, the St Thomas Centre and its cafe.

· A calm and engaging personality, able to relate to and communicate in an effective but personable manner with a wide variety of customers including local community residents, local church members, visitors to the Cathedral and the St Thomas Centre, staff and clergy.

· A flexible and adaptable approach

· Self-motivated, able to take initiative and has a generous ‘can do’ attitude.

Job Types: Permanent, Zero hours contract

Salary: £10.90 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Day shift
• Weekend availability

Work Location: In person

Application deadline: 27/08/2023