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Job Description of Lounge waiter

Job Title: Waiter

Job Type: Contractor

Contract: per hour

Salary: 10 pounds

Company Overview

The Arabic British Cultural (ABC) Centre is part of the Academy of excellence international. It’s a cultural hub providing a relaxed space for different cultures. We are thriving on our diversity and excellent standards.

Job Overview

An all-rounder personable person, comfortable around people. The role require meeting and greeting, taking orders, occasional back house duties such as cleaning the room at the end of the shift or washing the dishes. Experience in hospitality, preferable in a waiter’s role. The café is open from 12 to 12 every day of the week and two shifts are available for a bank of waiters.

Main Responsibilities

• Welcome and escort customers to their seating with the menu.
• Take orders while making sure of the dietary requirements and allergies.
• Collect, verify, make and serve customer orders.
• Ensure customer satisfaction and take additional orders.
• Remove used dishes, glasses, and silverware.
• Prepare bills and deliver them to customers upon request.
• Process payments and return receipt and/or change to customers.
• Be familiar and on top of the menu items, offers, specials …
• Set the tables before opening and after each customer.
• Clean, mob, hoover, dust and other cleaning before opening time, during and at the end of each day.
• Update the stock levels sheet daily at the end of each day.
• Make sure all stock is topped daily.

Essential requirements

• White shirt and black trouser is our dress code.
• Excellent service skills.
• Friendly, courteous, approachable, and professional at all times.
• Can do attitude.

Statement of diversity

The Academy of excellence is an equal opportunity employer. We are committed, value, support and thrive from the differences and diversity of our employees. We aim to be an inclusive company and make all our staff decisions, whether positive or negative, based on merit, qualifications, and company business need.

Job Type: Part-time
Part-time hours: 16 per week

Salary: £10.00 per hour

Day range:

• Holidays
• Monday to Friday
• Weekend availability

Physical setting:

• Café
• Coffee shop
• School

Shift:

• Day shift
• Night shift

Ability to commute/relocate:

• Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Experience:

• Catering: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: One location