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We’re Ocado Retail. We’re the people powering Ocado.com, the UK’s fastest-growing grocer, and Ocado Zoom, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self and Challenge what's possible. We’re growing fast, and we’re looking for like-minded people to join us for the next step of this.

Buying at Ocado Retail

The Buying Team is responsible for putting the customer at the heart of everything we do, truly living and breathing what our customers want to see when they shop with us! Our team of Buyers curates their ranges to deliver the unique customer experience gleaned from the largest range in the industry. They analyse consumer buying patterns, predict future trends, and work alongside our suppliers to maximise our offering to our customers. All of this is coupled with regularly reviewing performance indicators and profitability to manage the performance of their categories. No day is the same as our Buyers continually work to ensure we offer the right products, at the right time in the right place!

About the role

As a Buyer, you will have accountability for a specified category within the commercial Buying team. You will be responsible for ensuring your supply base and the product range is optimised, proactively using data and analysis to maximize performance to and drive sales, profitability, and share growth to support the overall Ocado Retail strategy and goals.

What you'll do

• Managing supplier performance, identifying potential new suppliers, and support to build long term supplier relationships
• Using insight tools to analyse and understand performance issues and opportunities
• Conducting regular competitor website visits and reviewing customer insight and food trends, helping shape our future product and range requirements for our customers
• Sourcing customer/market insight-led ranges and product innovation
• Negotiating with suppliers to agree and deliver, market-leading joint business plans for your areas aligned to the customer plan & category strategy
• Negotiating on supplier-funded media and delivering against the target
• Planning and delivering trade, promotions & events plans, striving to exceed KPIs, drive customer penetration and basket spend
• Working with the Supply Chain team to ensure we have best-in-class availability, and helping get our products to our customers on time
• Working with suppliers and the category quality team to ensure product quality is achieved and maintained
• Adhering to all Ocado policies, storage, and handover protocols and successfully completing all of your training so that you have zero GSCOP breaches. Ensuring all agreements are recorded in writing, reporting GSCOP complaints to Legal within 48 hours of receipt
• Following our Business Code of Conduct and always acting with integrity and due diligence

Who you are

• Degree level or 1–3 years of previous buying experience in retail or food sectors
• Excited about working in retail and food
• Strong negotiation skills
• Good commercial acumen
• Strong analytical and problem-solving skills
• Strong planning and organisational skills
• Communicate and influence a wide range of audiences
• A great team player
• Results orientated
• Demonstrates Ocado Retail’s values

What we can offer you

At Ocado, we value our employees and want to ensure you are rewarded for your contribution through competitive salaries and fantastic benefits including:

• Hybrid working
• Free onsite parking and free shuttle service from Hatfield station
• Regular socials
• 26 Days Annual Leave plus bank holidays
• 15% Ocado discount and 20% Marks and Spencer discount
• Private Medical insurance
• Income Protection & Life Assurance
• Enhanced Pension Scheme (with 7% matching)
• Exciting company benefits through Reward Gateway

A little bit more about us
Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivalled customer data; world-leading technology and logistics from Ocado Group, and unrivalled product development from M&S.

Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status.

Recruitment Privacy Notice
Ocado Retail Limited will process and store your personal information in accordance with our Recruitment Privacy Notice. By submitting your CV/resume and application information, you confirm that you have read and understood this privacy notice.