Find More Than 10K+
United Kingdom Jobs

Together we are Trusted to Serve Scotland.

We are looking for a well-organised and diligent Business Support Senior Analyst to work in our CSD Income, Admin and Team Leader Supplement Team. The role-holder will oversee and coordinate SW’s team leader standby supplement and related business processes for the 145 out-of-hours Team Leaders.

This interesting role will provide the opportunity to combine your stakeholder management skills and keen eye for detail to deliver an excellent business support service to participants of SW’s Team leader standby rota. You will be trusted with sensitive and confidential information and will be a real stickler for data quality. Working with key stakeholders including People Connect, Finance Payroll, and Digital you will ensure that SW’s end-to-end TL Supplement process is robust, trusted, and operates effectively.

About the Role

The Business Support Senior Analyst will coordinate the processes used for managing changes to TL supplements. Working with stakeholders in People Connect, Finance Payroll and our CSD leadership community you will administer our standby supplement processes, following our governance to ensure transparency, and that all correspondence and documentation is accurately recorded and filed.

Key Responsibilities

Essentials Skills & Knowledge

Desirable Skills and Knowledge

Band: C

The salary range for this position is £31,380-£43,350 depending on experience.

You can also expect:

The closing date for applications: 31st of May 2023

Do you have any support needs?

Please let us know if there are any changes we can make to our application and selection process to make it easier and more comfortable for you. Email us with the vacancy reference number in the subject line so we can work with you to support you throughout your application.

Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.
We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people.

You will have access to a host of benefits which include 38 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.

Next Steps

Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.

For more information about this role or if you require any additional support throughout the application process please contact the recruitment team:

As part of our commitment to developing a flourishing Scotland, it is important that Scottish Water employees are resident in Scotland and contribute to the Scottish economy by paying Scottish income tax on their earnings. As a result we ask all potential employees to confirm that they are resident in Scotland, or to confirm their intentions to move to Scotland within 3 months of their start date.

Please note that candidates who have not submitted an application in the last 12 months will be automatically removed from our system records.