Business Support Officer Remote
Job description
Business Support Officer
11 Month Contract
Job Ref: V467
Hours/Days per week: 35 hours per week – (Flexible days/hours)
Salary: £24,000 plus attractive employee benefits package
Start date: October 2023
Location: Homebase with some travel
Closing date: 31st August 2023
Interview date and Location: W/C 18th September, online
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Role Purpose
As the #iwill Business Support Officer, you will be helping to grow a UK wide movement of youth social action, where young people are equipped and enabled to shape change in their own lives and communities. You will be part of the #iwill coordination hub team, working alongside colleagues in Volunteering Matters and #iwill partner UK Youth to ensure that #iwill projects and programme activities are effectively coordinated, appropriately resourced, compliant and have the information and tools they need to run effectively.
You will work directly with the Head of Partnerships and Impact and Digital Communications Manager and will be part of the #iwill team across Volunteering Matters and UK Youth. With your strong organisational, time management and communication skills, you will be responsible for leading on planned delivery, like reviewing and updating webpages and digital resources, administering #iwill Partnership meetings and team gatherings, supporting communications activity such as campaigns and newsletters, and providing business support to enable the #iwill movement to grow. You will also work closely and collaboratively with colleagues across the team on areas of planning, financial management, and impact.
You will demonstrate trust and respect for your team members and foster a culture of collective accountability. In collaboration with the wider team at Volunteering Matters you live our values and will play a leading role in making Volunteering Matters an inclusive, happy, and rewarding place to work and volunteer.
Key Duties/Responsibilities
- Provide Business Administration support to the #iwill team- this includes servicing meetings, and project monitoring.
- Provide administration support to enable the #iwill movement to grow- including liaison with internal and external colleagues, youth engagement, and stakeholder mapping and engagement.
- Support the planning, implementation, and impact reporting of key #iwill delivery, including Power of Youth Day, #iwill Week, and Ambassador recruitment.
- Monitor, refresh and update the website, ensuring content is relevant and up to date.
- Support the development of new web-based good practice resources for Power of Youth charter signatory organisations, such as case studies, Youth Advisory Board set-up guides, and other youth empowerment related materials.
- Liaise closely with internal colleagues across all core service areas, collaborating where necessary to ensure strategic priorities are met.
- Provide support and help with preparation for funding applications and monitoring reports.
Skills
- Excellent administration skills- well developed skills using all Microsoft 365 functions, Zoom, Canva and ideally WordPress.
- Excellent interpersonal skills to enable effective relationships.
- Excellent organisational and time management skills
- Self-Motivated
- Team Player
- Ability to demonstrate integrity.
- Ability to multi-task
- Sound judgement
- Approachable
Experience Required
- Experience of performing a business support function
- Willingness to platform young people
- Belief in the Power of Volunteering and Youth Social Action.
Qualifications
Relevant experience and values alignment is more important for this role than specific qualifications.
Other
Location
The post will be home based in the UK, with some UK travel required. The postholder will need good internet access to enable remote working. I.T. equipment and infrastructure will be supplied.
This role requires full DBS clearance.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Job Types: Full-time, Fixed term contract
Contract length: 11 months
Salary: £24,000.00 per year
Benefits:
- Cycle to work scheme
- Flexitime
- Sick pay
- Unlimited paid holidays
- Work from home
Schedule:
- Flexitime
Work Location: Remote
Reference ID: V467
Expected start date: 10/10/2023
