Business Support Officer Remote
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About the job
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Location
About the job
Job summary
The SHP is looking to recruit a Business Support Officer to work within the Programme Operations team of the Harlow Programme.
This post will provide day-to-day administrative and/or dedicated Secretariat support to the Programme or senior management team. They will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.
Job description
Secretariat Support
- Provide dedicated comprehensive Secretariat support to of one or more individual senior members of the directorate as requested. This may include: reading, monitoring and responding to the manager's email, diary management, booking complex travel arrangements, preliminary drafting of correspondence on the manager's behalf and/or preparing presentations
- Supporting the scheduling & organisation of key meetings
Administrative Support
- Acting as a central point of contact to provide comprehensive administrative support to teams across the Directorate
- Communicate and engage effectively with a range of internal and external staff and stakeholders.
- Responsible for the organisation of meetings and events, production of reports, papers, minutes and updating action logs as required.
- Support the development of systems and procedures to ensure efficiency, quality and cost effectiveness across the business support function.
Full details of the role and responsibilities can be found in the attached Job Description.
Person specification
The programme has a small civil service core team that manages and controls the day-to-day work. Overall, this is headed by the Programme Director, supported by a Programme Manager and a management team. There is also a client-side Project Support Office provided by an external supplier as a service, together with a framework of specialist suppliers for design, technical project management, cost management and other disciplines.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This vacancy is using Success Profiles and will assess your Behaviours, Experience, Strengths and Technical skills.
As part of the application process, you will be asked to provide a Statement of Suitability (in no more than 500 words). This should outline how you consider your skills, experience and achievements, provide evidence of your suitability for the role, with particular reference to the essential criteria outlined.
You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history (this will be used in sifting process and will be scored).
STAGE 1 - APPLICATION & SIFT:
Please submit a CV and a statement of suitability (maximum 500 words) to provide evidence of your suitability for the role, with particular reference to the essential/desirable skills set out above.
Please note: The system will not restrict your wordcount, however only the first 500 words will be considered
Applications will be sifted based on the essential/desirable skills. If you are successful at this stage, you will progress to interview
STAGE 2 – INTERVIEW
All candidates who are successful at the sift stage will be invited to interview. We are part of the Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria.
Interviews will include a number of behaviour-based questions, focused on the behaviours set out above.
Civil Service Behaviours
- Making effective decisions
- Working together
- Changing and improving
- Delivery at pace
Option 3 – External
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: [email protected]If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
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