Business Support Officer Slough, Berkshire, South East England, England
Job description
- Job Title: Business Support Officer
- Directorate: Housing & Property
- Job Ref: Pl02-1859
- Salary: £24,948 to £30,151 per annum plus a local weighting allowance of £1002 is also payable
- Pay Level: Level 5
- Contract Type: Permanent
- Working Hours: Full time, 37 Hours per week
- Location: Observatory House
- DBS requirement: Standard
- The closing date for applications is: 18 August 2023.
- Interviews will be held week commencing 28 August 2023.
What you’ll be doing
An exciting opportunity has arisen to join our Building Management Team at Slough Borough Council, as a Business Support Officer.
In this role you will be required to provide efficient and courteous cross functional support service to internal and external customers in line with agreed standards and performance measures across the Building Management Service.
Your journey with us will begin in the bookings service, where your primary focus will be on maximising revenue from the Council's community halls, meeting rooms, and pitches, ensuring customer satisfaction through efficient handling and processing of all enquiries according to our bookings policy. Working in a small team, you'll provide impeccable service from the initial enquiry to raising contracts, ensuring smooth event/meeting execution, and processing payments. You will be responsible for ensuring that customer records and prices are maintained on our bespoke bookings systems and all regular hirers contracts are raised prior to releasing dates to members of public. The right individual must be comfortable with working with numbers as you will be responsible for conducting internal re-charges, reconciling payments, processing deposit refunds and producing key financial reports. You will be responsible for overseeing all bookings tasks are conducted in a timely manor, producing monthly KPI statistics and promoting out assets.
We take pride in delivering a high-quality and timely service, and we are seeking someone with the right skills, enthusiasm, and drive to join our team. Our fast-paced environment requires excellent time management and adaptability to handle constantly changing priorities effectively.
Our Company
People are proud to live and work in Slough where diversity is celebrated and where residents can enjoy fulfilling prosperous and healthy lives. Our vision is to make a difference to our communities and our environment by taking pride in Slough. All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues.
What we offer
SBC is a fantastic place to work offering a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive.
Alongside a competitive salary, there are a range of great benefits including:
- flexible and hybrid working options to promote work-life balance
- generous holiday entitlement - 25 days annual leave (not including Bank holidays), rising to 29 days between 2 - 5 years’ service and 32 days after 5 years’ service.
- generous pension scheme
- our commitment to equality and diversity through a range of employee networks
- wellbeing initiatives
- tax - free childcare and childcare services
- discounted car parking
- season loan ticket - to help with the cost of your rail / bus journey to & from work.
Join our team at Slough Borough Council and see why we are proud to be Slough.
Interested?
For an informal discussion about the role, please contact Kulvinder Dhillon on 07395258266.
How to Apply:
- Our Job Description gives a full explanation of the job. Please ensure you have read the full: Business Support Officer Job description and person specification.
- To apply, please complete our Employment Application Form and upload your most up to date CV, a cover letter and/or supporting statement.
We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email [email protected] quoting the job reference – our Accessibility Statement has more information.
We are a diverse workforce and welcome applications from people of all backgrounds. We aim to foster an inclusive workplace where people are valued, and one which represents the local communities that we serve.
We value diversity.
We reserve the right to close the advert early if we receive a number of suitable applicants therefore, please submit your application as soon as possible.
