Encompass LATC Limited has set ambitious targets for growth and continuous improvement, we strive to provide modern, innovative services to our customers. The position of Business Support Officer plays a key supporting role in realising this ambition To assist operational practice by:

Acting as a flexible and integral member of the team, providing effective administration and support to the business
Processing invoices, coordinating workflows, responding to queries from external and internal customers

Main Duties and Responsibilities:

• Prepare and provide statistical, performance and management information
• Carry out data input, processing and monitoring
• Provide meeting, diary administration and admin support to senior managers
• Reconcile invoices from different types of supplier and process for payment
• Monitor and respond to emails and help desk tickets (including password resets)
• Maintain confidential client records, inputting and extracting data
• Create purchase orders on key business systems
• Respond to routine and non complex enquires sensitively and efficiently, ensuring people are signposted effectively
• To assist in the processing of various transactions as directed by the Business Support Team Leader
• To liaise with relevant Team managers and Heads of Service ensuring quality of data, production of monitoring reports for scrutiny and statistical data to support the organisation
• To research and obtain information to assist in decision-making
• To assist in training as necessary to ensure best practice for new starters, temporary staff, and colleagues where applicable

For more information and to apply, please click here.