Business Support Assistant L2 Chessington, England
Job description
Job Information
Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us
We are responsible for the entire range of children’s education, health and social care services in all three boroughs. We use a Signs of Safety practice model and approach which ensures the voice of the child is at the heart of everything we do. There’s never been a better time to join AfC, we are growing our workforce, implementing new flexible working arrangements and have increased our virtual wellbeing offer.
We now have the following job opportunity available and we would be delighted to receive your application to continue our story. You can download the Job Profile which is shown within the "Documents" heading on the left hand side, above the map.
Please note the salary stated is for a full time role, as this vacancy is a part time position, the salary will be pro rata to reflect this.
We are currently advertising for a part time (21 hours per week) Business Support Assistant L2. The role is responsible for undertaking administrative duties, working in a team under the supervision of the Business Support Manager.
The part time vacancy provides Business Support to Health Services for Children with Disabilities, and is predominantly a reception role based at the Moor Lane Centre in Chessington.
About the role
The role is hybrid, with an expectation that you operate mainly from the office, with the occasional mix of working from home, depending on work requirements. You will be working closely with other Business Support Officers and as part of a team, so it will be important for you to form strong working relationships to ensure that you are able to meet the statutory deadlines of the service.
Some of the key responsibilities will include:
- Being the first point of contact for phone calls and visitors
- Managing and responding to requests received in the Business Support inbox.
- Fielding telephone calls and messages via emails.
- Booking meeting rooms.
The role will require an individual to have strong admin and digital experience to undertake a range of these functions to ensure that they are providing excellent support to those in the directorate and to our children, young people and their families.
For further information about the role, please contact Emma Davis by email [email protected]
About you
The role is fast paced and you will be required to work with a variety of customers in and outside of Achieving for Children. The ideal candidate would need to have the following attributes.
- A passion for Achieving for Children’s vision, mission and values (trust, empower, respect) to support children and young people to live safe, happy, healthy and successful lives.
- Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
- Works well under pressure and is flexible with their approach to carrying out tasks.
- Able to make good use of technology to perform functions and ensure work is timely and accurate.
- Strong administrative skills such as minute taking, managing competing priorities, being organised and working well in a team.
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:
- 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years.
- Tailored induction sessions commencing on the date you start working for AfC
- Stable and supportive leadership
- Hybrid and mobile working (between home and work) with latest technology to facilitate this
- Local Government salary and pension scheme (LGPS or Teachers Pension)
- Flexible working options - helping to keep a good work life balance
- A comprehensive Employee Assistance Programme
- A range of staff benefits and discounts
- An excellent learning and development offer to support your career pathway
To find out about all of the breadth of benefits of working for Achieving for Children
Important Information
Start dates: Achieving for Children have set start dates meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.
Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.
Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
