Business Support Assistant (Entry Level Trainee Opportunity) Swansea, Wales
Job description
Location: Llansamlet, Swansea
Hours: Full-time (37.5 hours per week)
Salary: National Minimum Wage for age + £0.30p per hour
We are currently looking for Business Support Assistant to support the day-to-day functions of the Business Support department in a variety of administrative duties.
This is the perfect opportunity for someone who is seeking an entry-level role where they can grow and develop within the business support team in a busy and reputable professional services environment, while undertaking a L2/3 NVQ in Business Administration. The ideal candidate will be enthusiastic, willing to learn, approachable and able to provide a high standard of customer service to our clients.
Key Deliverables
- Represent the firm at all times with the highest levels of customer care, integrity and professionalism
- Answer queries from client and staff
- Paper and digital filing including maintenance of documents in our electronic filing systems
- Undertake reception duties when required
- Assist in keeping the Firm’s practice management system up to date
- Supporting with tax submissions
- General Copy typing/amending documents/generating letters/fee notes
- Processing credit/debit card payments and transactions from clients
- To continually review existing processes/procedures for continuous improvement
- Deliver on all agreed targets and objectives
- Provide other administrative support and duties as and when required
Person Specification
Education
- GCSE English and Maths
Knowledge
- MS Office especially MS Word, Excel and Outlook
Skills & Aptitudes
- Outstanding verbal communication
- Approachable with excellent interpersonal skills
- Excellent customer care
- Good written communication
- Well organised and focused
- Ability to prioritise tasks
- Attention to detail
- Ability to work as part of a team
- Polite and courteous
- Willingness to work flexible in response to changing organisational requirements
Job Types: Permanent, Part-time, Full-time
Part-time hours: 37.5 per week
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- Life insurance
- Private medical insurance
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Swansea: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: In person
Reference ID: BSA
