Business Skills Support Coach Remote
Job description
Department: Delivery
Location: Home based
Reports to: Operations Manager
Hours: 37.5 hrs per week
Salary: (Depending on experience)
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Role Overview*
As the Business Skills Support Coach at Cambridge Spark, you will have dedicated & specific responsibilities related to supporting learners with Special Education Needs and Disabilities (SEND) requirements and enhanced support needs for Functional Skills (FS). You will ensure that learners with SEND/FS requirements and enhanced support needs receive the additional support they require, either directly or through coordination with existing team members, additional equipment, or adaptations to learning activities
You will deliver both one-to-one and group support sessions to help learners with known additional requirements navigate and overcome challenges to ensure progress to plan in their apprenticeship programme. Working closely with the Service Delivery and Training department to understand the specific needs of learners with SEND/ FS requirements and enhanced support needs, and to develop strategies to support their learning and development.
The Business Skills Support Coach will provide guidance and support to learners as needed, including helping them to understand and complete coursework, develop study skills, and build confidence in their ability to succeed. You will support the wider teams to determine progress for learners via maintaining accurate records and documentation related to the support provided to learners with SEND requirements and enhanced additional support needs
To be successful in this role, you should have strong communication and collaboration skills, as well as the ability to work effectively with a diverse range of learners and support staff. You should also be organised and detail-oriented, with the ability to maintain accurate records and documentation.
Candidate Specification:
Education and Qualifications:
- A relevant degree or higher qualification in English/Maths or SEND
- A min of A Level C in English and Maths is required
- Teaching, Tutoring or Coaching experience
- Experience working with learners with SEND and/or functional skills needs
- Working knowledge of current best practices in SEND and functional skills support
Skills and Abilities:
- Excellent communication and collaboration skills
- Ability to work effectively with a diverse range of learners and support staff
- Detail-oriented & organised
- Ability to maintain accurate records and documentation
- Compassionate and understanding approach to working with learners with SEND and/or additional support needs
- Ability to be adaptable, respond well to change in a dynamic environment
- Passionate about continuous learning and staying up to date with best practices
- Positive attitude and strong work ethic
- Ability to develop, implement action personalised support plans
Experience:
- Experience working with learners with SEND and/or functional skills needs
- Experience delivering one-to-one and group support sessions
- Experience collaborating with teachers and other education professionals
- Experience tracking and monitoring learner progress
Company Benefits:
- Pension with up to 5% matched contributions
- 25 days holiday + 8 bank holidays + 1 day off on your birthday
- Pre-tax gym allowance of £30 per month
- Flexibility to work from home
- Annual Summer and Xmas events
- Company socials including everything from Cambridge College formals to pub nights
- Contribution towards books and training courses that help you learn and grow in your role with us
- Private medical insurance and cash plan
- Holiday buy back scheme (up to 10 days pa)
- EAP with 24 hour confidential support line
Background to the Organisation
We are on a journey to accelerate impactful professional education in technology.
Cambridge Spark is an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce in critical digital transformation skills with a focus on Data and AI.
We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets.
Since 2016, we have supported more than 13,400 learners across four continents with nearly 400,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.
Values
At the centre of the way we work together and inspire each other to achieve success are these core values:
Entrepreneurial
We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.
Team Spirit
Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.
Customer-focused
Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.
Gold Standard
We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.
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Job Type: Full-time
