Business Operations Bristol, England
BT Group
Full Time
Bristol, England
52961 - 57658 GBP ANNUAL Today
Job description
Business Operations - Business Partner
Job Req ID: 9110
Posting Date: 02-Mar-2023
Function: Business Operations
Location:
Assembly, Bristol, United Kingdom
Salary: Negotiable
As part of BT Digital, we’re spearheading and driving the digital transformation of one of the UK’s most recognisable brands. We’re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry-leading capabilities in Data, AI, Fintech and Healthcare. We’re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.
Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g. Consumer, Openreach, Enterprise, Global, Corporate Units and Openreach divisions) driving game-changing updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.
What you’ll be doing:
COO is a key enabler within Digital and is pivotal to creating a new BT. The COO and this role have been designed to drive outcomes required to deliver the Digital and BT transformation agenda.
Executing a role pivotal to enabling the Digital strategy and its delivery commitments by driving collaboration across colleagues and our external partners ensuring common approaches to defining and dramatically improving data, reporting and management information journeys. By creating consistent and optimised data and information capabilities underpinned with standardised pan-Digital processes will develop optimised and dynamic new governance frameworks. Our ambition is to enable Digital and our different business units to transform into analytical and data-led organisations underpinning their decision making with clear, definitive data insight across several lenses.
What you’ll need:
- Acumen for business, operational, financial and commercial analysis to determine impacts and opportunities over short, medium and long-term timelines
- 2+ years of data analysis with strong core data manipulation skills across a number of current and emerging data solutions (e.g. Excel, Qlik)
- Ability to transform complex data and reporting landscapes into the simpler more understood solutions to deliver rich MI insights across performance, financial and commercial lenses
- 2+ years strong stakeholder and business partnering management across all levels of business interfaces
- A problem-solving mindset
- Experience utilising data to challenge today’s models and drive real transformation and business change
- Worked in a transformation / change environment where ambiguity becomes clarity
- Feel the BT Digital Way principles apply to you and how you work
You should apply if you have experience in most or all of the following:
- Stakeholder Management by establishing and maintaining strong and difficult stakeholder relationships facilitating discussions to develop new and optimised solutions to meet current and emerging needs
- Business, operations and performance data landscaping and analysis experience typically simplifying disparate data and reporting sources, working with technical teams to develop self-serve reporting capabilities
- Excellent communicator capable of engaging and influencing leaders across all Digital and external partners
- Data first mindset, defining a sustainable ecosystem to manage, manipulate and provide insight and information to all Digital stakeholders and hierarchies on a self-serve basis.
- Change delivery, able to define and implement long term, strategic changes and programme implementations ensuring permanent and consistent adoption pan-Digital
- Culturally and personally align with BT Digital Way principles both in what you do and how you work
You’ll get:
- 25 days annual leave
- 10% target bonus
- Strong pension scheme (5% from you, BT contributes 10%)
- Option to join BT share schemes
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc
- Competitive employee discount on BT/EE products
- Competitive friends and family discount on EE Mobile
- Access to our brand new, innovative office spaces which have opened in London and will open later this year in Bristol. Check them out! Our new office environments
- Hybrid working – the world of work is changing and so is the expectation to come into the office 5 days a week. We operate smartly and you can work a mixture of at home or in the office to suit the needs of your role and your team
- Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network and Pride network
BT Group
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
