business manager Birmingham, England
L'Oréal
Full Time
Birmingham, England
58063 - 26370 GBP ANNUAL Today
Job description
Regional Business Manager, Medical
LDB UKI
Field
When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.
By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.
Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.
If you want the Freedom to go Beyond, we’ll see you at L’Oréal.
In the Professional Products Division, our mission is to support hairdressers and develop the hair industry sustainably, while benefiting all. We’re the founding Division for the L’Oréal group, having history more than 110 years ago.
Here, you’ll be constantly looking to create connections between our brands, professionals and consumers in every market. Our mission is to always reinvent professional beauty and lead the digital transformation of our industry with a customer-centric approach.
Being part of the Active Cosmetics Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.
We’re the world leader in dermocosmetics, with international skincare brands recommended by health care professionals and distributed in healthcare outlets worldwide, including, pharmacies, drugstores, medi-spa and e-retailers.
Our portfolio is composed of 5 brands offering a range of skincare and haircare across the world; Vichy, CeraVe and La Roche-Posay being just a few. The products respond to all expectations linked to beauty and health of the skin: from dermatological and aesthetics skincare to natural solutions, from the most accessible ranges to the most premium ones.
You will
To manage & effectively coach a Regional team of GP / Secondary care representatives ( DMR’s)- To ensure achievement of personal objectives, including sales, market growth & profit targets
- To achieve all activity targets for your team via consistent & demonstrable KPI delivery
- To achieve the territory sales targets through planning & delivery of agreed business objectives within defined accounts and implementation of product marketing strategies
- To drive product usage in Secondary Care & key Primary Care customers through the enablement of the DMR team
- To generate recommendations & prescriptions from secondary & primary care through building a focused, motivated, empowered & cohesive regional team.
- To deliver agreed activity with KOLs and Secondary care
- To achieve Regional sales targets through implementing individual activity taking into account call rates, coverage & frequency of calling on identified customers, included but not limited to:
- Secondary care physicians
- Dermatologists (NHS and PVT)
- Other key stakeholders - TBD
- GPs and primary care prescribers and influencers
- Dermatology specialist nurses
- Hospital and community pharmacists
- Developing a Regional Action Plan which clearly outlines the activities to be undertaken at territory level by the wider team of DMR’s & creating an empowering environment for DMR’s to thrive – empowerment & accountability.
- Guides professional development of DMR’s through Connect, training & exposure
- Agreeing clear and SMART objectives with HOMD and Medical Relations Manager for specific strategic actions, and regular reviewing of achievement of those objectives, putting into place activities as required to meet those objectives – for yourself & DMR team
- Maintaining high levels of product knowledge – especially key clinical papers – and customer and competitor knowledge at all times - participating / supporting in training programmes as appropriate
- To manage & be the custodian of accurate customer records captured within Veeva – coupled with active engagement upon providing feedback on marketing materials / campaign where required.
- Being aware of developments in the NHS and local issues, assessing implications and communicating to the wider team; as well as tailoring local activities to adapt strategy and tactics as appropriate
- Ensuring that all administration tasks are completed in a timely manner and targets are met in line with minimum standards– call reporting, expenses etc, in conjunction with monitoring teams ongoing proficiency in communication – inclusive of the level of adoption of our CRM / Veeva.
- Managing Regional budgets on an on-going basis to ensure compliance & ROI
- Being aware of the ABPI code of conduct and L’Oreal ethics charter ensuring that all standards are met by reports and yourself
- Attending sales conferences and other events which may involve overnight stays
- Maintaining a level of IT competence which enables use of company communication and reporting systems
- Undertaking any other appropriate tasks as may
You are:
Entrepreneurial. Every single day, you spot opportunities to shake things up.- Super creative. There’s no blueprint for the future. You’ll have to design it.
- Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change, and revel in a fast-paced environment.
- Only human. You’ll make mistakes sometimes but you have no fear of failure because you’re smart enough to learn from mistakes.
- Ambitious. You crave success and we’ll support you all the way. That way, we all win.
- Respectful. Whoever you’re talking to, you treat everyone the same.
- One of the gang. Even if you’re Superman or Wonder Woman, you recognise that teams are the real heroes. And so do we.
- Open. To new ways of doing things. To other people’s (sometimes crazy) ideas.
- You. You’re real. And you’re true to yourself. We cherish and celebrate diversity so you’ll feel right at home whoever you are.
You have:
Educated to degree level (or equivalent) – able to cope with basic science/medicine. Full and detailed understanding of the NHS and the commercial implications for Pharma / dermo-cosmetic companies- Strong interpersonal, communication (written and verbal), influencing / persuasiveness skills – pro- active - Excellent selling, negotiation and networking skills.
- ‘Can do’ attitude – someone who gets things done – able to work on own as well as in teams
- Management experience essential ( 3+ years)
- Solid & proven track record ideally in Dermatology – ABPI qualified ideally.
- Demonstrable knowledge of NHS and customers in local area
- Medical Sales background with proven track record in driving success - secondary care and key account management experience is desirable
You show
Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.
Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.
Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.
Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.
Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.
You get
We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.
Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.
As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.
Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!
How we recruit
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
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L'Oréal
www.loreal.com
Clichy, France
Nicolas Hieronimus
$10+ billion (USD)
10000+ Employees
Company - Public
Consumer Product Manufacturing
1909
